A bit of an emergency. Every Unity 2.6x project we have out on the web cannot be played in ANY browser on my Mac. They do run fine in PC browsers. Weeks ago Safari would at least play the build that now does not work at all. Chrome on the Mac went glitchy months ago in this regard.
I’ve tried to remove and reinstall the player, at least I think I did it right. It just seems as though no regression verification was performed when they updated the player.
Has anyone else encountered the issue where there 2.6.x web build will not play in a Mac Unity player?
I’d appreciate any links to 2.6x web games to see if they work on my Mac or possibly others.
Also, I wonder what is a good way to seek serious support on this? Sure I’ll issue a bug report which will sit in the weeds, but we need this to be working by February 1, or we may have serious contractual/financial issues.
Drat, I get the same issue trying to run the link you gave. In the Unity window it reads: “The content was stopped because a fatal content error has been detected”. I’ve uninstalled and reinstalled the Unity player in the Internet Plug-Ins folder.
Unity 3.x web games work fine, but I can’t get 2.6x web games to work! I’m running OSX 10.6.6 on a 2.4GHZ Intel Core Duo MacBook Pro. Very strange! I wonder what else I can try.
On a possibly related note, the Unity Player for Mac doesn’t run at all under RockMelt, and neither under Chrome (on whoch RockMelt is based). Player pages display the upgrade/installation splash screen, but upgrading has no effect.
I have no idea whether this also is true under Windows.
When I remove the plugin and then go to your link and press the install logo, the plugin contents look like your screen grab except no 3.x.x files (makes sense). When I go to the Unity site and watch the helicopter/FPS demo, the 3.x.x-i386.bundle files appear, and it runs well. I don’t see the 3.x.x.bundle files, and doubt that would matter.
Very strange that I can no longer run Unity 2.6x on Safari and Firefox even after reinstalling the plugin. Unity 2.x and 3.x never worked with Opera. I do see that Chrome for OSX runs Unity 3.x web builds, though with horrid framerates.
Perhaps this is the same issue that some others were having…
If you install the web player as a regular user and authenticate the install Unity 3 content will play but 2.x won’t. Try installing the plugin logged in as an Administrator, if it’s the same problem that will handle it.
As for the timeliness with support, they responded reasonable quickly to my initial email and subsequent exchanges. They didn’t know what was causing the problem but over the course of a week or so I was able to figure it out.
Hopefully your issue is the same and you’ll be right as rain in no time.
Doesn’t work for me either, chrome on mac makes some unity games very slow (runs fine in the editor but barely runs on web build)
Also 2.x unity content doesn’t run at all
My MacBook Pro (OSX 10.6.6, purchased 7/10) still refuses to play Unity 2.6.x content through any browser. Safari and Firefox show an error message in the Unity window (after the load bar completes), and Chrome just acts like the player isn’t installed. Standalone apps work fine.
I’ve removed/replaced the Unity player several times to no avail. I’ve run the system software update.
Any ideas on what else to replace, other than the whole OS and loaded apps? I wonder are there pieces of Unity somewhere other than the player that might be corrupt?
Hmmm, thought for sure it was the same problem I had… Macbook Pro, Unity 3 content would play but Unity 2 content wouldn’t… tried reloading the plugin several times with no luck.
You have tried installing the plugin while your running using an Admin account and not just starting as a regular user and authenticating the install, right?
don’t know if the problem is the same but it looks really similar, we couldn’t play unity 3 content on several Mac here (10.6.6, chrome/firefox haven’t tested on safari)
After some investigation we’ve found out that when enter a game and it ask you to install the unity plugin the version 2.6 is installed instead of the 3.1.0f4.
We’ve tried this on the unity3d.com site too, if you uninstall the plugin and go to the live demo page it will ask you to install the player and then if you check the plugin version number you will see that’s the 2.6 version
To me this sounds like a bug Apple introduced in a recent update to QuickTime, which makes any Unity plugin older then 3.1.0f4 crash when running Unity 2.x content. The solution is to install the Unity 3.1.0f4 plugin (which is the current plugin available on our website).
yeah installing the plugin from the download section of the website solve the issue but the problem is the “auto-download” that starts when you don’t have the plugin installed and try to load a unity game. if you follow that link an old version will be downloaded installed
Same here.
I’ve found that with Safari on, reinstalling Unity 2.6.1 makes the web plugin work. It works fine, runing the 2.6.1 web contents smoothly untill I quit Safari. After reopening the browser the plugin refuses to open the same contents it was runing a while ago, Safari hangs. Auto update also fails.
I think that the webplugin 3.x.x instalation program could have 2.6.1 included.
In my Powerbook all works well, but in my client’s don’t.
I only have Safari, but he has also Firefox. It don’t works in both browsers.
He can’t run projects made with several versions of Unity, not only the last one.
I’ve noticed that the Unity webplayer crashes or throws errors intermittently on my Macbook Pro (Firefox 3.6.13, OSX 10.6.6). A restart of Firefox or a reload of the player usually fixes it. I have copies of Unity 2.6 through 3.2 on that same computer and have done a clean install of the Unity webplayer several times. I’ve never been able to get to the bottom of this issue, but to be honest, I haven’t really put much effort into finding the problem’s source either.
