Hello.
I created a project using UM, but the Apps (Android and iOS) are not sending requests from external providers (AdMob, Meta and AdColony). It only displays ads from Unity itself.
These are the packages I have installed:
Unity Waterfall (same thing for all of them):
Meta Dashboard (same thing for AdMob and AdColony) says that they haven’t received any ad requests for this placement in the last 24 hours (I’m trying to solve this for around 5 days, already)
Mediation under editor settings:
Ad sources at Unity dashboard:
The only weird thing I could see are these messages presented by Android Resolver:
WARNING: Some conflicting dependencies were found.
The following dependency versions were modified:
com.unity3d.mediation:adcolony-adapter:[1.0,2.0[ → com.unity3d.mediation:adcolony-adapter:[1.0,2.0[
com.unity3d.mediation:admob-adapter:[1.0,2.0[ → com.unity3d.mediation:admob-adapter:[1.0,2.0[
com.unity3d.mediation:facebook-adapter:[1.0,2.0[ → com.unity3d.mediation:facebook-adapter:[1.0,2.0[
com.unity3d.mediation:mediation-sdk:[1.0,2.0[ → com.unity3d.mediation:mediation-sdk:[1.0,2.0[
com.unity3d.mediation:unityads-adapter:[1.0,2.0[ → com.unity3d.mediation:unityads-adapter:[1.0,2.0[
Please if you can give me some guidance. I’ve exhausted all the searches I could do online, tutorials and manuals.
Hi @vilsonjunior
I would recommend testing your individual ad sources to make sure they are working as expected.
You can also look at device logs and see if there are mediation or ad network related errors.
Let us know if that resolved your issue!
Thanks.
AdColony worked on test mode (both rewarded and intertitial), but showed the following warnings:
AdMob didn’t load anything in test mode either, but the following errors appeared when filtering by “AdMob” in LogCat:
I set up Meta for testing as well, including adding the Ad ID and type as requested, but with no success. In LogCat I can find only an exception “Failed to load ad: No line item filled!” when calling
IInterstitialAd adInt;
await adInt.LoadAsync();
or
IRewardedAd adRew;
await adRew.LoadAsync();
Filtering by Facebook these are the only messages that appear in LogCat:
Finally, this is all that appears when filtering by “Mediation” in LogCat
Any suggestion on what could I do next?
Hello Declan! Thanks for your reply.
1. Regarding Admob, check out this stackoverflow thread.
R: Thanks, Admob is now working in the test mode. I guess it was just a non fill, then… Right?
2. Regarding Facebook/Meta, have you set the ad network to test mode? Also, have you set this flag in your code?
R a): Yes, I’ve turned the test mode on inside both Unity mediation settings and Facebook. Still not working and I’m getting errors in LogCat. The errors indicates No Fill, but it should be in test mode… Check the screenshots and the errors bellow:
2022/09/28 18:10:21.735 23169 23269 Info Unity Failed to load ad: No line item filled!
2022/09/28 18:10:21.759 23169 23269 Info Unity LoadAd - LoadFailedException: NoFill
R b): I didn’t even try to set the SetAdvertiserTrackingEnabled because I’m publishing only the Android version right now. I want to publish the iOS version in the future, but first I would like to get the Android version 100% working.
What could I do next to get Meta working?
Hi @vilsonjunior ,
Thanks for the follow up, the team is currently reviewing this issue and working with the Meta team on how to best resolve.
Please expect a delay in response until the issue is fixed, but know that we are looking into this.
Best,
Daniel Ortiz
Hi @vilsonjunior ,
I am able to make Facebook test ad work for my app today, could you please check my reply in Meta dont worl on iOS - Unity Services - Unity Discussions
