Unity not Installing in Unity Hub on Mac

Unity Engine
1

I’m trying to install Unity on my Mac Mini running MacOS 10.14.6.
I’m using Unity Hub 2.1.3 to try to install Unity, and it doesn’t appear to matter which version of Unity.
e.g. 2019.2.11f1 and 2019.1.14f1 both fail installing.
Whereas, I can install them on my Mac Powerbook running 10.13.6.
Anyone else experiencing this problem?
Thanks

2 Likes
2

Yes I am having exactly the same issue. MacBook Pro on 10.15.1 trying to install 2019.2.11f1.
It downloads right to the end of the progress bar and then vanishes. No messages or anything,

3

Thanks for confirming that this is a problem.
I’ll try installing earlier versions to see if one of them installs.
But it would be ideal to be able to install the newest version.

4

Happened to me on windows, I disabled the option of installing visual studio and it worked, now I have a problem that I can’t open projects on unity hub or unity at all, it shows the splash screen and shuts off

5

Installation issues could be caused by number of things, we would appreciate it if you could report this using the bug reporter in the hub and attach your logs so we could potentially investigate the cause of installation issues. Your logs are located in %UserProfile%\AppData\Roaming\UnityHub\logs in windows and ~/Library/Application Support/UnityHub/logs in mac. Thank you!

6

I think I narrowed down the issue.
When I go into the Unity Hub preferences, I noticed that the Unity Editors Folder defaults to blank.
When I explicitly set it to my Applications folder, the installation of Unity 2019.2.11f1 worked!
However, even though I checked Visual Studio for Mac, it doesn’t look like it’s installing.
For some reason, when I try to upload my info-log.json file, via your Upload of File mechanism, it shows as ghosted out.
I had to make a copy ending in .txt in order for it to be uploadable.
In the mean time I’ll see if I can download and install Visual Studio for Mac from https://visualstudio.microsoft.com/
Thanks
Jeroen

5138504–508577–info-log.txt (126 KB)

3 Likes
7

Installing Microsoft Visual Studio separately worked. i.e. when I open a C# script in Unity, it now opens it in Visual Studio.
But it would be good to know why Unity Hub isn’t downloading and installing MS VS.
Thanks

2 Likes
8

I was having the same issue with OS Big Sur 11.0.1 Unchecking Visual Studio did the job.

9

Had very same problem with Unity Hub. It would go up to the end of the downloading bar and then disappear. I went into to preferences to switch the blank default to the /Applications folder and I’m hoping it will work from there. I’m also not quite ready to download Visual Studio to my mac, and hopefully I won’t have to.

1 Like
10

Yes this works

1 Like
11

agreed

12

Reviving this thread:
I tried all the above hints. Setting the Application folder, deselecting MS VS in the install options, choosing an older Unity version, trying the most recent LS-Version - nothing works. Download starts in the hub, the blue bar builds up until it reaches the right side, then the version to be installed disappears. No error message, nothing.
Can anyone help?
Macbook Pro, Intel i5 running on macOS Big Sur (V. 11.4)

13

it did not work for me.

14

thank you i was having the same problem

15

actually do that and set it to aplications

16

dont set it to aplications add mac and windows suppourt. unity not installing mac - Google Search

17

If I try to install the Unity Editor from any of the dates it just goes through the first bar and then says that it failed.

18

Having the same issue on my MacBook Pro M1 Max

19

I found a video on YouTube that explained that the Security and Privacy settings might be the issue. You can go to system preferences/ Security and Privacy/ Go to the privacy tab and scroll down to the Full Disk Access folder. Click the little padlock on the bottom left. You will need to enter an admin password at this point. Add Unity Hub to the list of apps by pressing the “+” button under the list of apps with full disk access. Search for Unity Hub in your Finder and select it to add it to the list.

This combined with setting a proper path for the download inside the setting for Unity Hub should stop it from just disappearing after the download completes.

Hope this helps. I spent ages trying to sort this out and now I have the latest version of Unity working on my MacBook air and I am using Visual Studio Code as opposed to Visual Studio.

1 Like
20

This video solved the issue for me. It was the unity editor save location: