# unity pointcache megafier problem
**URL:** https://discussions.unity.com/t/unity-pointcache-megafier-problem/535268
**Category:** Animation
**Tags:** Animation
**Created:** [April 18, 2014, 2:39pm UTC](https://discussions.unity.com/t/unity-pointcache-megafier-problem/535268 "2014-04-18T14:39:49Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@noormohammadi](https://discussions.unity.com/u/noormohammadi)
#### Post date: [April 18, 2014, 2:39pm UTC](https://discussions.unity.com/t/unity-pointcache-megafier-problem/535268/1 "2014-04-18T14:39:49Z")
i have exported a fbx(done in 3ds max) file to unity which vertex animation stored in pointcache files after that i have applied modifyobject and pointcache modifier to it and imported it there is no animation displaying for it. please can anyone help me
please find the following attachment
[1598629–96303–$plant.rar](https://discussions.unity.com/uploads/short-url/3qPAIc8o1zw5b6QwLro5UHj4irZ.rar) (1.22 MB)
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### Author:  [@MikeUpchat](https://discussions.unity.com/u/MikeUpchat)
#### Post date: [April 18, 2014, 4:38pm UTC](https://discussions.unity.com/t/unity-pointcache-megafier-problem/535268/2 "2014-04-18T16:38:06Z")
Why ask here, why not submit a support ticket at the authors website?
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### Author:  [@SpookyCat](https://discussions.unity.com/u/SpookyCat)
#### Post date: [April 18, 2014, 4:44pm UTC](https://discussions.unity.com/t/unity-pointcache-megafier-problem/535268/3 "2014-04-18T16:44:08Z")
As Mike says if you can submit a support ticket at the website I can get you the help you need.
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### Author:  [@SpookyCat](https://discussions.unity.com/u/SpookyCat)
#### Post date: [April 18, 2014, 5:19pm UTC](https://discussions.unity.com/t/unity-pointcache-megafier-problem/535268/4 "2014-04-18T17:19:53Z")
Tried your file and had no problems. When you submit the ticket let me know which version of MegaFiers you are using.
[![]( " - YouTube") ](https://www.youtube.com/watch?v=qNu3B_uIMhs)
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### Author:  [@noormohammadi](https://discussions.unity.com/u/noormohammadi)
#### Post date: [April 19, 2014, 11:13am UTC](https://discussions.unity.com/t/unity-pointcache-megafier-problem/535268/5 "2014-04-19T11:13:21Z")
> [@SpookyCat](#):
>
> Tried your file and had no problems. When you submit the ticket let me know which version of MegaFiers you are using.
> [http://youtu.be/qNu3B\_uIMhs[/QUOTE]](http://youtu.be/qNu3B_uIMhs%5B/QUOTE%5D)
>
> thank you for the support. i’m using megafiers 4.2 package. in my unity scene the gizmos of the plant weren’t showing and the animation is not working. please help to overcome this problem
> thank you in advance
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### Author:  [@SpookyCat](https://discussions.unity.com/u/SpookyCat)
#### Post date: [April 19, 2014, 11:21am UTC](https://discussions.unity.com/t/unity-pointcache-megafier-problem/535268/6 "2014-04-19T11:21:00Z")
Please submit a support ticket at the website [Support « MegaFiers](http://www.west-racing.com/mf/?page_id=385) I think you have confused the Unity version number with the MegaFiers version number, when you open the Asset Store window and it shows your purchases that is the version number of MegaFiers, please include that in the support ticket along with the invoice number.