Unity Pro - Serial has reached the maximum number of activations

[dan_soqqle]

Hi,
I’m getting the seemingly common ‘serial reached maximum number of activations’ error on my macOS.
Per my screenshots below, i can confirm there is no activation at all! In fact, i just turned on the free trial and straightaway tried to activate the key i assigned to myself.

I tried the same on two different accounts, and both give me the same error.

I also tried the online activation way with .alf. It shows “serial has reached the maximum number of activations.”. what is happening! nothing special with the license logs either.

I sent an email and also logged a ticket but the auto reply states 2 months to respond
Anyone?

Things i have tried

• Different accounts (but both have previously personal licenses)
• Unity Hub activation vs .alf activations.Tried generating .alf from different machines too
• Todo: New acccount from scratch

[bugfinders]

Under Manage license, can you assign yourself the seat?

[dan_soqqle]

The seat is indeed already assigned to me per the below screenshots. Thanks,
*ps: i tried the online activation again and now it says its “serial has reached the maximum number of activations.”

[liuxuan]

Hi,

How do you solve the problem? I have the same problem right now.