[Unity Push Notification] Exception message "Failed to initialize Push Notification plugin ..."

[rdossantos_unity]

Hello ,

I think I made all setup inside the this document correctly (Like Firebase, Unity Editor, Unity Dashboard). No error during the build process. But when I open my Android device, I got this error message when run the
RegisterForPushNotificationsAsync method**:**

Failed to initialize Push Notification plugin instance and register the device for remote notifications

• The build was made on Unity Cloud Build (2022.2.13f1)
• I’m using the same script sample to test
• I’m testing an apk (not a published build)

[EDIT]

• I made a local build (2022.2.12f1) and got the same error

[OBS]

• I geeting this message before the exception message:

FirebaseApp: Device unlocked: initializing all Firebase APIs for app UNITY_PUSH_NOTIFICATIONS

[SebT_Unity]

Hi rdossantos,
thanks for posting on the forums.
Is this a sample project? If so would it be possible to send me the project in a DM?

I would love to explore the code and see what may be going wrong. What version of the Push Notifications Beta are you currently using?

[rdossantos_unity]

Thanks, @SebT_Unity .

• It’s not a sample project. I’m implementing direct to a company project because we already have some configs like Firebase
• I’m using the Push Notification 3.0.1-pre.1

My configs:

[OBS] If this can help:

• We are using Facebook sdk, Iron Source and Firebase Analytics and Crashlytics.
  
  

[rdossantos_unity]

[ANDROID UPDATE]

• Trying to fix other SDK integration I team member tell me that our Android Resolver is not automatically running, so a need to run it manually.
• After that the RegisterForPushNotificationsAsync worked The push token was generated and I can send a Test Push Notification
  - My suggestion is to add on the guide this part

[IOS UPDATE]

• I’m getting some iOS errors during the XCode build process on Unity Cloud Build. But I’m testing more to see if I can find the solution.

@SebT_Unity

[rdossantos_unity]

[IOS UPDATE]

I’m getting the error below while I’m building on Unity Cloud Build.

Error Detail:
- INFO: ▸ error: Provisioning profile “----” has app ID “----”, which does not match the bundle ID “----.notificationservice”. (in target ‘notificationservice’ from project ‘Unity-iPhone’)

I search on the project about the notificationservice key and saw that Push Notification Process appends this information to my identifier.

Question:

• What do I have to make to work?

Extra Info:

• Unity Version: Unity 2022.2.11f1
• Xcode Version: Xcode 13.4.1
• Ruby version: 2.7.4

[rdossantos_unity]

I will move the last question to a new topic. To be more specific:

Topic Link

[Dan-Lyrebird]

Hey,
i cant register my app, too. Only get the exception while running my mobile app “Failed to register the device for remote notification”. (only trying it for Android)

I think i followed all steps written in the documentary

• imported the push-notification sdk 3.01 Preview
• Create a Firebase account for my game and import the google-services.json
• generate an service account key
• add generated key to Liveops->Push Notifications → Settings
• add all information about firebase to Unity->projectsetting ->Push notifications
• enable Cloud Messaging API (Legacy) in firebase

I am using Unity 2021.3.8 and my mobile phone using version 12.
I Copied the code above and resolve with the android resolver, but the exception is still triggered.

Does anyone have an idea how i to solve this?

[rdossantos_unity]

Hey, @Dan-Lyrebird

• Are you added the Push Notification API Keys for android?

[Dan-Lyrebird]

Hey @rdossantos_unity ,
Yes i added the key and using my development environment in my current build. (Like in Remote Config, Analytics, Leaderboard etc.)

[navs_unopnd]

@rdossantos_unity

I had the same symptoms as you. In my case, There was an additional space character at the end of the “Firebase App Key” because I had copied the id by just doubleclicking in the web browser.
After removing the space , I could get the push registration token.
Hope this helps…