Unity Reflect trouble shooting help

I am trying to launch Unity reflect 0.4 from Revit 2020 under the Autodesk - Make Anything Organization, and get these errors - can anyone advise what these mean, and how to troubleshoot them please?

Is your Unity Reflect license still active?

yes - it should be. I work for autodesk and we are a unity partner.
I cant seem to adjust any settings in the unity screen interface