It’s been 1 hour since we are receiving a server response 502 while fetching unity remote settings during game launch.
No new updates were released, in our game, the game was working fine before. So, I am assuming this is something from Unity side. Does anyone have any idea regarding this?
We are experiencing issues with loading settings in game and in editor. When I list values on web or in editor it shows me results but we I try to load them in code it doesn’t return anything.
Same issue here.
Same here.
Same for us. Our game in production uses Remote Settings as essential to proceed. Hotfix needed
Can confirm this is happenning on our side as well.
Seems like a server issue. Getting:
when browsing to http://config.uca.cloud.unity3d.com/
Morning everyone, the Remote Settings / Config Services are back up and running now. Apologizes for the downtime.
Thanks tagh. I wanna ask that is it caused by Cloudflare or you guys?
We have been monitoring both this thread and https://www.cloudflarestatus.com/
I think that China’s USA attack on Cloudflare servers (http://www.digitalattackmap.com/ see July 2) was the reason. Can you confirm that is caused from DNS level problems or Unity’s regular development problems?
https://config.uca.cloud.unity3d.com/
This page isn’t working
If the problem continues, contact the site owner.
HTTP ERROR 405
Hello All,
We are still getting a 502.
Unity version 2018.2.20f1
Location: Amsterdam / Netherlands
Editor: Remote Settings panel. When we try to connect to the service we get an error 0f 502 message.
Play mode: Remote settings does not return
Device: Remote settings does not return
Below are the screen shots.
Is there a page where we can follow the status of the issue.
This issue is damaging our project at the moment.
I’d appreciate a bit more thorough information rather than “oops sorry. we fixed it”
Like why it happened? Do we expect it again and such…
Cheers,
Doruk
7 Likes
Same here - getting 502 server error when trying to access our remote value:
Error: Server Error
The server encountered a temporary error and could not complete your request.
Please try again in 30 seconds.
We would appreciate a prompt fix… Thanks!
(Btw, you can’t even open a support ticket in the analytics section - I’m getting the same 502 error)
Still having issues with remote settings.
1 Like
@dorukeker_1 . It was due to an infrastructure issue. We don’t have regular development problems on this service.
@lblast . This is not a webpage it is an API endpoint for the Unity Runtime. When the endpoint is fully operational as it is now visiting this URL in a web browser will return a 405.
@yringel-banditos , @apariumit . Apologies, we had another infrastructure problem last night which affected multiple systems including the Remote Settings endpoint, the system is again live and stable.
@tagh thanks for the update. Hopefully will not repeat.
Cheers!
Doruk