Unity Services Tab won't let me select my organization

DevOps
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1

When trying to select my organization in the unity services tab (in the actual game engine), my organization popped up, but it won’t let me click it. I have had this issue for many weeks and it has delayed production. I’ve submitted a bug report and unity says that the bug wasn’t replicable. I have updated my version. So far nothing has been successful.

2

Hi,

We’re working on changes in that UI.

For now, as a workaround, you can try connecting your organization / project for your Unity project through the Unity Hub. Let me know if that helps!

Sorry for the inconvenience.

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3

I just found your reply. I tried this and it worked! Thank you so much.

4

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No, it is not a work around:

5

I had a similar problem:

  • I worked on a project then was invited to the organization with a “guest” status.
  • I am able to link the project to the cloud project in the Hub (Unity Hub 3.18.3) but that is not enough.
  • when I start using the services, I get the following issue: UnityProjectNotLinkedException
  • It tells me I have to connect the project in the editor as well.
  • I follow the steps: in Edit > User Settings... > Services.
  • However, I cannot select the organization I am a guest of. I tried de-logging and re-logging but that did not solved this.

My solution:

  • I closed the Unity editor
  • I went into the project folder , then in ProjectSettings I opened the file ProjectSettings.asset
  • near the bottom of the file I changed the following fields:
    • cloudEnable to value 1
    • projectName to the cloud project name (it was empty)
    • organizationId to the organization I am guest of. I found the id on cloud.unity, in Administration > Settings > Organization ID (there is a button to copy)
    • cloudProjectId to the cloud project id which I found on cloud.unity, in Project > your project > Settings > Project ID

I am not certain all of those changes are necessary, but when I reopened the project in editor, I had the connection set up and the UnityProjectNotLinkedException was not shown again.