Unity Standalone Player doesn't start since Unity 2019

Unity Engine
1

Hi everybody,

We’ve recently upgraded to Unity 2019 and pushed a content update for our game ISLANDERS. Since the update, a few users have reported that they can’t start the game any longer and are getting this crash-screen on startup:

There seems to be no crash-log created and we have very limited data from the users. Currently we’re investigating but I wanted to check if somebody has encountered this issue already and can point me in a direction? I’ve searched the forums for this and couldn’t find anything, if I missed an existing thread, let me know :slight_smile:

Thanks in advance!

2

Same thing is happening in my computer but not in my friends computer.

3

I am trying to debug it using visual studio and i get a error code, which i copy and past in google and i know is that the application referencing some files which are not exist any more. I don’t know why unity doing this If anyone know the issue so please help.

4

What files?