Hey @ ,
@Ryiah is probably one of most chill guys on this forum.
So I can ensure you, he had no ill intentions.
But you need understand appreciation of free running community when asking the question.
We are bombarded every day by low effort posts.
There are certain rules, which applies to veterans as well as new commers.
First is to be posted in right section of the forum.
And this General Discussion forum states clearly, NOT a support forum.
So someone didn’t read that here.
Alternatively
Question should have been asked in different section of the forum
Secondly, to be most informative for readers, as possible, to get most accurate answer.
In this case, what OS, wat software version, etc.
Something you should be aware before sending first post.
That is written in Code of Conduct for this sub forum.
Now you may understand, why you have received such a response, not the one as expected.