Unity UI-Canvas Rendering artifacts in Android Builds (game doesn't crash) (mobile game)

Unity Engine
1

Hey fellas!

We’ve faced a strange issue while developing a mobile game.

Actually, this is a multiplatform game (mobile & pc - webgl), and we managed to reproduce it in mobile game format only. (Error reproduced: LG k9 (Low-mid end) - Motorola G7 Plus (Mid end) - Samsung S10 Plus (High End)

We are developing a 3D game with 2D canvas, and in a specific point (a single time) the game renderizes the canvas as below:

5155649--510770--20191108_170047 copy.jpg
5155649--510770--20191108_170047 copy.jpg364×714 106 KB

The game doesn’t crash, and if I click NEXT >, where the original button should be, the game renderizes perfectly as if nothing ever happened. Also, this problem doesn’t happen again, only once during the gameplay (as it is a visual novel and follows a script). Thus, we don’t think its a memory related issue.

Do anyone have ever had this kind of issue before?

Thanks for your attention in advance!

2

I am getting a very similar result. Attempting to do an android build with just two buttons and an image in the canvas.

3

Hello,

I have artifacts with UI objects on some android models. Artifacts are the same as above. I ask for help in fixing the problem.

Thanks

4

Good day.

You were able to solve the problem with the artists. if yes, share information. Thank you