Unity VideoPlayer sometimes mutes audio

Hi,

I got a problem with the Unity VideoPlayer in 2019.4.4f1.
I have around 9 videos in my app, which can be played by the user. The Video Player component is working fine most of the time. But sometimes I get the problem, that my sound stops in the middle of the video. When I play the video again, it’s working fine again.
I cannot reproduce the problem. Sometimes the issue occurs, but I cannot find out when.

Does someone have similar issues or is able to help me with my problem?

Best regards

Hi!

It’s the first time we hear of such an issue. Is there anything useful in the log file when this happens? It seems filing a bug report would be needed so we can take a closer look.

Dominique Leroux
A/V developer at Unity

Hi, sorry for the late reply.
I use the video player in an iOS project and I checked the console logs of Xcode while deploying. I could not see any output at the time the error occurs. Or can I retrieve more information in the log file?