User reporting a crash of our game on Windows 10

Unity Engine
,
1

I’m assuming it’s related to some device driver issue or Direct X, but this is then entire logfile:

Initialize engine version: 5.0.2f1 (0b02744d4013)
GfxDevice: creating device client; threaded=1

Not super helpful, right? Has anyone else had this happen?

2

What platform is this, http://docs.unity3d.com/Manual/windowsstore-debugging.html - read
Advanced Debugging, that way you can get crash dump, which can help identify the issue.