Users receiving switch to Firefox message, despite using Firefox

[arumiat1]

Some of my users are receiving a ‘please switch to Firefox’ popup message when loading the webGL content, despite already being on webGL, and the content also isn’t loading as usual.

I seem to remember seeing a similar thread, - can anyone kindly point me to it, or suggest a fix?

Thanks,
T

[alexsuvorov]

@arumiat_1

Some of my users are receiving a ‘please switch to Firefox’ popup message when loading the webGL content, despite already being on webGL, and the content also isn’t loading as usual.

I seem to remember seeing a similar thread, - can anyone kindly point me to it, or suggest a fix?

Thanks,
T

Hello arumiat.

You are probably referencing to the following thread, which has a possible workaround mentioned:
http://forum.unity3d.com/threads/better-error-response-to-firefoxs-blacklisting.385803/
The native fix is not ready yet.