Jeff, please, clarify are subscriptions for Windows Store (ILL2CPP, Win 10 minimum) supported?
Thanks!
1.22.0, other products work fine
They should be working, are you receiving an error?
Yes - warning in log: “Unavailable product %product_id%”
Add-on has correct status in dashboard: “In the Microsoft Store”,
product added to ConfigurationBuilder as “Subscription”
Can you share your code? From the logs, it sounds like you’ve defined a product in your app with an explicit name “%product_id%”?
Here is console log without any %%, all other product types work fine.
Log was taken from build that downloaded from store.
Please provide the full log. I haven’t tested specifically with UWP subscriptions however. You mention that other products work ok, subscriptions should work the same way. We may need to test. Please try with a much shortened single word ProductID. Unless your other productIDs have the same character set, I doubt that is the issue however, but something to check.
Jeff - that’s the full log. 2 line:
- first about Unity IAP version
- second that comes from Unity IAP (on screenshot)
All product have the same format - lots of characters with lots of dots…
I can confirm, that all consumable products work, but subscriptions still not…
If you did not make tests with UWP subscriptions - I think that’s the reason)))
That is possible, I will let the IAP team know.
I have the same issue here. Is there any update? All products work except for UWP subscriptions.
We will have to research this and hopefully get it into a future release. Sorry we don’t have a more specific answer at this time.
oh boy, that sounded like “you’ll see Unity 2022.3 before we fix UWP subscriptions”. Specially since this was first reported on September.
This is an urgent issue, half of my game income is from subscriptions. I’ve just moved from android/ios to UWP and the button is there for mere decoration purposes.
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How many users do you have on UWP compared to iOS/Android? That would help us set proper priority. We aren’t ignoring the issue, we have limited resources working on priority issues.
Well, it’s getting about 4000 new a day, as I said I’ve just moved to UWP that game so it doesn’t make sense to compare the userbase to existing ios/android which counts a few million downloads right now.
I just expected that the same code would work since i’m using unity IAP and to my surprise, anyone trying to subscribe on UWP can’t do so.
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Your game has millions of downloads on Android, and getting 4,000 new users on Windows per day? Nice! And you mean it was working in your UWP testing, and then you were surprised it wasn’t working when you released it?
The test system seems ok. I didn’t get any error. And after release, every IAP works on UWP. It’s only the subscription system that it’s failing. Everything else seems ok.
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So subscriptions worked in your testing?
Yes, on test mode it returns a fake “ok”. It’s only when you build a release that fails. Using 2019.3b11 btw.
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Fake mode does not connect to any store. I meant in your testing on an actual Windows UWP device.
No, there it never works on UWP.
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I might suggest then that if doesn’t work in your testing, you probably don’t want to release it to customers, or perhaps remove that product link in your game (unfortunately). We will be looking into UWP subscription support.