VCS constantly asking for log in

Hello all. I’m unsure of where exactly to put this.

I have an issue where the repository for my organization repo, under my work email, is constantly asking me to log in to the organization using my Unity information.

I have another account that I switch between assigned to a different email which connects to a client’s repository. I don’t experience the same issue with that repo.

I’m wondering if this is related to trying to keep two accounts with differing emails, or if there’s a solution I can implement to stop being asked to log into my organization while working in my repo every 5 minutes. Thanks in advance for any help you all can offer.

It is possible that there are some inconsistencies with the client configuration files that might be causing the repeated login prompts. Could you please try logging out of both accounts and then logging back in?

If this does not resolve the issue, please try the following steps:

  1. Locate the hidden folder at Users/youruser/.plastic4 (Mac) or Users/youruser/appdata/local/plastic4(Windows). This folder contains the client configuration files.
  2. Rename this folder to “plastic4backup” while all GUIs are closed so that it rebuilds on the next start.

The next time you start Plastic, it will prompt you to log in and create a new Workspace. Please select the same workspace you had before in the route.

Let me know if this helps.