Video is not being rendered when using URL on some Android devices

Unity Engine
1

Hi

We’re getting this error when trying to load an URL on the native Video Player in Unity 2019.2.

E/NdkMediaExtractor: sf error code: -1010
W/Unity: AndroidVideoMedia: Error opening extractor: -10000
(Filename: ./PlatformDependent/AndroidPlayer/Modules/Video/Private/AndroidVideoMedia.cpp Line: 475)

The bug appears when installing the 360 videos App we’re developing, specifically on Xiaomi cellphones with Android 9. On an Iphone 6 and other multiple Android phones we have tested the App, it works ok.

The error has been already reported here: https://answers.unity.com/answers/1666303/view.html
and here: Unity Issue Tracker - [Android] Video is not being rendered when using URL on some Android devices

Does anybody know if there is any chance to avoid this issue using a Video Player asset like UMP Pro or MPMP? We are short of time and can’t wait for a bug solution

2

I’m not using URLs, just loading videos from an uncompressed local Asset Bundle:

Error MediaExtractor: Trace connect 0x0 0xbf955600
Error NdkMediaExtractor: sf error code: -1010
Warn Unity: AndroidVideoMedia: Error opening extractor: -10000
Warn Unity: (Filename: ./PlatformDependent/AndroidPlayer/Modules/Video/Private/AndroidVideoMedia.cpp Line: 457)```
3

Another relevant thread: error VideoPlayer on Android

4

I’m getting the same error in unity 2019.3. Did you find the fix?