Video 'not supported' on iPad

Questions & Answers
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1

Hi!

I’m using VideoPlayer to get a video from a URL, save it to a persistent file path, then play on a plane.

This works great in the Editor (even when I’ve got the platform set to iOS) but when I push it through Xcode, I get a message that reads: “Video unsupported by hardware: may not play smoothly or play at all.”

Some important info:

Unity version: 2019.4.2f1

Video codec: Apple ProRes 444 with alpha

iPad: Air 2

This is the script I’m using:

private void Start()
{
    StartCoroutine(this.loadVideoFromThisURL(videoUrl));
}

[SerializeField]
internal UnityEngine.Video.VideoPlayer myVideoPlayer;
string videoUrl ="MY URL HERE";

private IEnumerator loadVideoFromThisURL(string _url)
{
    Debug.Log(videoUrl);
    progress.SetActive(true);
    UnityWebRequest _videoRequest = UnityWebRequest.Get (_url);

    yield return _videoRequest.SendWebRequest();

    if (_videoRequest.isDone == false || _videoRequest.error != null)
    {   Debug.Log ("Request = " + _videoRequest.error );}

    Debug.Log ("Video Done - " + _videoRequest.isDone);

    byte[] _videoBytes = _videoRequest.downloadHandler.data;

    string _pathToFile = Path.Combine (Application.persistentDataPath, "Video.mov");
    File.WriteAllBytes (_pathToFile, _videoBytes);
    Debug.Log (_pathToFile);
    StartCoroutine(this.playThisURLInVideo (_pathToFile));
    yield return null;
}
private IEnumerator playThisURLInVideo(string _url)
{
    progress.SetActive(false);
    myVideoPlayer.source = UnityEngine.Video.VideoSource.Url;
    myVideoPlayer.url = _url;
    myVideoPlayer.Prepare ();
Debug.Log(_url);
    while (myVideoPlayer.isPrepared == false)
    {   yield return null;}

    Debug.Log ("Video should play");
    myVideoPlayer.Play ();
}
}

Has anyone else had this issue or can help me out?

Thanks

2

show me your imports
because if it works in the editor than one of your imports may be using UnityEditor which could give you an error

3

I also see this issue - also only on an iPad2 Air “iPad5,3”.
Unity 2021.3