Video not working on Android

Hello. I create empty scene for show starting video of my project, but when video starts on Android phone, app just close without errors.
I tryed to change video format from mp4 on mov, now app is not close, but videoplayer shows black screen. Some offered turn off multithreaded rendering, but after this app just close again.

Please help, maybe need other special format?
Video created in Sony Vegas, without sound.
Phones for test: A20S, Note10.
Unity: 2019.1.13f1

Did you try removing Vulkan as Graphics API in Player-Settings? See here