Video player not working in WebGL build (fine in editor). Known issue?

Hey all,

Trying to get a piece of training software up and running very quickly for the current COVID-19 issue. We’re using WebGL to get the training to as many needed personell as possible.

However, a key part of the training will be task related videos. These work fine in Unity Editor (2019.3.6f1) however, when built the Video player component returns and error of “VideoPlayer cannot play clip: [Filename]”.

Someone suggested rolling back to 2019.2 (we’re in testing phase, only have til next friday to get this together), which we’ve started. Can anyone confirm that this is a problem with the 2019.3.6f1 version of Unity?

FYI: Have set webserver CORS option "Header set Access-Control-Allow-Origin “*”". Can also confirm, that the Asset Bundle that contains the clip does download from the server, and that the clip (apparently) is loaded. It just can’t play it.

Any help would be greatly appreciated with this. Many thanks, all!

Hope you’re all staying safe (and sane!!!)

Known issue for half a year [Regression][1188316] Webgl - VideoPlayer doesn't work on Android and Windows Chrome - #12 by Kamyker

Go back to 2019.2.

@Kamyker

Many thanks. Had trouble finding coherent information (information overload, so probably just me, lol). We have rolled back to an earlier version now, thank you.