What are these dark areas (shadows?) on an NPC with Meta Quest 3 passthrough - screenshots included

Hey:)

I’m a newcomer to Unity/Meta development, I’ve created a small app whereby I can chat to an AI powered NPC in passthrough. It works ok, however on my NPC there are dark/black areas, not sure if they are shadows, I’d like to know how to remove them please?

I’m using 3D Core, the Unity version is in the screenshots. I’ve tried experimenting with Directional Light but have had no luck. Any help would be really appreciated.

My first guess would be that the normals of the mesh are wrong.

Thx for the reply, I think you are correct or are on the right track, I received this reply about it from an Inworld.AI representative on Discord :

“Hello this is a compatibility issue for the existing material of GLTFUtility. We’re working on replacing that and will notice you once finished. Currently, I would suggest creating a default material, and then drag its texture / normal to the material”

They suggested creating a new default material for the model and using the existing texture and normal on this new material, I tried this but it’s still the same problem. I await their reply.

1 Like