Where do we check for known bugs and issues?

There are a couple of issues that concern me and make me wary of using Unity as a solution at the moment.

  1. Deleted objects in the project folder reappearing when reloading.
  2. Apps hanging around after termination on the iPhone
  3. The memory leak issue on iPhone
  4. Importing a PC project to Mac causing project names to become mangled, such that code even Unity’s off-the-shelf prefabs don’t work.
  5. The dropping of timelines in 2.5

I’ve logged 1) and 4) as bugs. I don’t expect my issues to be the most important ones to the Unity guys at the moment, but I would find it really handy to know what bugs and issues were currently being looked at. Would it be possible to have an area on the site telling us which fixes were pending?

Don’t get me wrong - this is the most exciting development in game creation tools for decades (I started in 1984). More clarity and transparency would give confidence to people like me who worry about investing a considerable sum on Unity (on top of their other horribly expensive dev-tools) and have no way of knowing what’s planned for the immediate future.

Keep up the good work, and I apologise if I’ve managed to overlook the ‘Known Bugs and Issues’ segment of the site.

Any suggestions?

The preferred thing to do when encountering bugs is to report them using the supplied bug reporting tool. (Available from Help → Report a problem in the main application menu.)

This way, the reports will be logged and handled by the Unity QA team.

Edit Woops! I replied too early as I see you already have reported some of the issues. The next things you can do is to browse the forums to see if anybody else has encountered the problem and if there are any workarounds.

Thanks for the reply.

However, I don’t think I made myself understood.

I did report two of these issues as bugs. The remainder have - assume - been bugged by others (as their existence was first hilighted by other peoples’ posts).

My question was ‘how does one find out the status of Unity; which issues have been reported, which are actively being fixed, and when are new releases scheduled?’

If there were a repository for this information it would cut down a lot of posts on this list, and give users more clarity on the project’s status. Personally, I find the whole ‘black box’ nature of unity dev a little offputting.

Ditto. I’m still in my 30 day evaluation trial and have had numerous crashes, including two that corrupted my project. I haven’t cursed so hard since… a long time.

I need to know when/if updates are coming, and I need to know what sort of steps are happening behind the scenes. Clearly 2.5 was released prematurely, and if we have to wait six months before any bugs are fixed, then we may need to find a different client solution than Unity.

Short answer: we don’t have a way for you to search for or read up on known issues.

Long answer: our bug base isn’t currently set-up for easy public reading and access to a list of known issues. In the meantime, as Keli noted above, we do request that you log any bugs you find and provide as much information as you can. With that in mind you’re not our QA team and we understand you can’t always nail down all the specifics so offer what you can and we’ll do the leg-work from there. As time goes on I, and others, definitely understand why folks want access to such a list but we need to figure out the best way to make that happen. In the meantime please do your best to work with it as-is, thanks.

We have stated repeatedly on the forums and in public that a Unity 2.6 update is to be expected later this summer. Most of that chatter has been in reference to re-introducing the Animation Timeline window (new and improved version at that), but that will of course feature bug fixes and other new features as well.

Thanks. So there aren’t going to be any bug fix updates until the summer, when 2.6 is released?

I think the frustration you’re seeing here (and in the iPhone forum) is that there is no central place to find this kind of info. Replying to threads in the forums buries the info, which means most people will miss it which leads to this sort of frustration.

Maybe you guys could create a sticky thread which lists major bugs and fixes and features with some ballpark estimations on ETA? At least that would give you a place to send people when they ask, and maybe they wouldn’t ask as much if that thread was kept up to date and made very prominent.

It’s not easy to support a huge product like this, so I empathize with both sides of the issue(s). But maybe there are steps that can be taken which are a middle ground until you can open up the bug tracker, etc. It would be a show of good faith on the part of UT to make an effort and would probably silence a lot of this kind of discussion. It would also reduce UT’s need to reply, saving you time for other things. :slight_smile:

Unity 2.6 is the next release of Unity that we have on the calendar and yes, that’s coming “this summer”. I’m being a bit sloppy with a time estimate on purpose as engineering is still making the various plans necessary. We shipped Unity 2.5, then had GDC, now have feedback and planning details to sort out so “summer” is the most granular estimate I have to offer for now.

I know, which is why I’m doing my best to reply and work with what we have now. :wink:

I’ll vote no on that as that would really not be workable. I’d rather work towards a proper and more stable long-term solution and a forum sticky thread just doesn’t seem to cut the mustard IMO. We’re looking at a variety of options as we know there is need for information around major known issues as well as future feature requests. Just bear with us a bit on this while we figure out a proper path to allow information sharing and of course feedback.

Sorry, I just didn’t realize there weren’t interim bug fixes between major versions. . That’s pretty unusual…

I realize this isn’t the topic of the thread, but maybe somebody can explain how versions and pricing works. If we buy the 2.5 version, do we have to repay the full price for 2.6, or what? I don’t see anything about upgrade prices, or free version upgrades, on the sales page.

if you buy 2.5 you have free access to all 2.x releases

Since the launch of 2.0 (Oct. 2007) we’ve released a number of interim updates with bug fixes and new features:

2.0.1
2.0.2
2.1
2.5

If you buy a Unity 2.x license then everything in the 2.x family is yours for free. So folks who bought 2.0 received all of the above for free. Those who own now will get any 2.6, 2.7, etc. updates for free. The next time you’ll have to pay is when we release Unity 3.0 at some point in the distant future, and when that happens you’ll get discounted upgrade pricing.

Upgrade prices are right there in plain site in our store:

https://store.unity3d.com/shop/

Scroll down to the section that says “Unity Upgrades” and it clearly cites the costs to do a major version upgrade (from 1.x to 2.x). :slight_smile:

Ah, thanks!

Your call, of course, but please note what I said:

So, I wasn’t suggesting it as a permanent solution, just something to hold back the angry mob (joking! joking!) until something “proper” comes along. :slight_smile:

So it won’t be a 2.5.1 version in the next weeks, only the 2.6 “on summer”? :roll:

Roll your eyes somewhere else. :stuck_out_tongue: I said that’s the working plan for now but that engineering is looking at the plan and the feedback we’ve been receiving since launch to make any corrections or changes as necessary.

Ok :slight_smile:
Well, i vote for the 2.5.1 out in no more than a month. I think that’s quite usual in many software: after a main release, a quick update with, at least, non dangerous bugfixings (i mean, bugfixes that are really hard to cause new bugs, so don´t need many testing).

PS: sorry for my english, i sometimes feel like Tarzan :stuck_out_tongue:

Puede escribir en Español si quiere (hablo/escribo un poquito). Pero, su Ingles esta bien, lo entendía todo. :slight_smile: