Hi, I’ve purchased Muse as soon as I saw it this morning. I wish you would have let us know we were getting a free month for being in the beta. Is there anything that can be done or have a lost that little bonus because I bought muse straight away?
Resolved now. Customer service ended my trial allowing me to purchase the subscription again. Muse chat is working however I now have an error with muse texture refusing to work thinking I don’t have a valid subs. I’ve message customer service again but if anyone knows of a solution that would be great. error below.
Request failed: https://musetools-prd-fndabjhyf7dscuby.z01.azurefd.net/api/v2/images/textures/organizations/21186/jobs/4a55a5bf-c8d1-433d-8907-4dc800bf5e65 – Failed to download because HTTP/1.1 403 Forbidden
{“detail”:“User does not have an active Unity Muse entitlement.”}
UnityEngine.Debug:LogError (object)
Unity.Muse.Common.GenerativeAIBackend/<>c__DisplayClass19_0:g__PollForRequestCompletion|0 () (at ./Library/PackageCache/com.unity.muse.common@1.0.0-pre.2/Runtime/Backend/GenerativeAIBackend.cs:242)
Unity.GenerativeAI.Editor.EditorCloudContext/<>c__DisplayClass4_0:<Unity.Muse.Common.ICloudContext.RegisterNextFrameCallback>b__0 () (at ./Library/PackageCache/com.unity.muse.common@1.0.0-pre.2/Editor/EditorCloudContext.cs:24)
UnityEditor.EditorApplication:Internal_CallDelayFunctions ()