Woops! Internal server error. Please contact connect@unity3d.com. We will get back to you ASAP.

Questions & Answers
1

Hello!
I have recently published my game to unity connect using WebGL, and I have noticed that when I send another person a link to my game, they get redirected to a page saying “Woops! Internal server error. Please contact connect@unity3d.com. We will get back to you ASAP.” Does anyone know why this happens? If so, please help asap.

2

Hi same here, strange is that I’ve mailed them good couple days ago and no answer from Unity… form what I’m seeing on connect there is good amount of people with same problem

3

After a while, I’ve discovered two solutions to this problem:

  1. Email Unity and after a few days the link you send to others should start working (this was my solution)

  2. If you provide others with your account information (username and password) and let them sign into your account, they should be able to access your game from there.

This second solution works, however I would advise you to not use it (unless you’re sharing this information with someone you HIGHLY trust) since typically sharing passwords isn’t the greatest idea.

Hopefully this helps even if it’s just a bit.