You do not have entitlement for this package.

Hey there,

I’ve ran this past the Package Manager team who have told me that the bug LeonhardP referenced a few posts before mine has been assigned to the correct team for work so I would suggest keeping an eye there for any updates.

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This happened to me just now and I tried restarting the editor and deleting the Library folder as suggested above, but that didn’t work. I believe this error started when I tried removing Cinemachine from the project I was working on but I don’t know for sure.

Anyways the problem for me was that the packages folder under the Project tab was empty so none of the components on my objects were working.

I have no idea why but removing “2D Pixel Perfect” in package manager and then reinstalling it FIXED the problem for me. Hope this helps someone, if you don’t have pixel perfect in your project maybe try removing a different component that is and then reinstalling.

Edit: Oh just noticed this is a forum for beta testing, I’m not using a beta version (I’m using 2020.1.2f1) so lemme know if I should remove this post.

Every single time I try importing anything that is part of the Unity Registry in the package manager, the whole project breaks. It broke earlier when I imported the Postprocessing tools. It just broke now that I imported the 2D Sprite tools. I am getting a little irate with this tool given that a full re import of all my assets takes over an HOUR!

1 Like

I’m having the exact same problem as @MrD69_1 it seems any change I make to the package list results in the project breaking entirely.

I have this with 2020.1.4f

I thought f meant that it’s not a beta version?

I had the same problem with Unity 2020.1.4f.
I solved it by doing this:

  1. Restart the Editor
  2. In Editor, right-click on Assets folder → Reimport All

It worked!!

Found this solution here:

1 Like

solution ?

I fixed it from delete this folder:

project/library/package cache/com.unity.ads@x.x.x

This is the same issue I’m having. Literally any change, either downloading or removing a package, breaks everything in the project since the built in packages also stop working. No previous fixes have done a thing.

I create a new project, none of the built-in packages work for me, it is also not possible to install a new one, deleting the library folder does not help
Unity 2020.2.0f1
6643636--758521--upload_2020-12-21_1-16-15.png

2 Likes

Hi @Fomin ,

Could you please submit a bug report for this issue so we can have a look?

The entitlement issues discussed earlier were fixed some time ago: https://issuetracker.unity3d.com/product/unity/issues/guid/1226308/

Same problem, started since 2020 version upgrade.

Here are related excerpts from log files which I couldn’t find solutions for and can’t solve.

Unity.Entitlements.Audit.log

2020-12-26 07:34:45.075 - INFO - Unity.Licensing.Client.Audit.LoggerAuditService || Entitlement requested: Entitlement Context: [4c6aaa26-dcdc-4ff4-a754-e9ccbdb3ac7a], User Agent: [UnityEditor/2020.2.1f1 (Windows; U; Windows NT 6.1; en)], Protocol version: [1.2], Session Id: [2e25adcf-1867-4460-b8af-7cd7903c439a], Entitlement requested: [com.unity.editor.ui], Result: [granted: False, group: ]

Unity.Licensing.Client.log

2020-12-26 07:34:22.412 - INFO - Unity.Licensing.Client.Program || Logging configured
2020-12-26 07:34:22.412 - INFO - Unity.Licensing.Client.Program || Client product version: 1.6.0+0.8579648
2020-12-26 07:34:22.412 - INFO - Unity.Licensing.Client.Program || Client assembly version: 1.6.0.0
2020-12-26 07:34:22.412 - INFO - Unity.Licensing.Client.Program || File version: 1.6.0 (B:\Unity\2020.2.1f1\Editor\Data\Resources\Licensing\Client\Unity.Licensing.Client.dll)
2020-12-26 07:34:22.427 - INFO - Unity.Licensing.Client.Program || Current OS: Microsoft Windows 6.1.7601 Service Pack 1
2020-12-26 07:34:23.178 - INFO - Unity.Licensing.EntitlementContext.CompositeContextProvider || Instantiate new context with id f43dce5c-63d8-4bef-a38d-96f48af01b65
2020-12-26 07:34:23.194 - INFO - Unity.Licensing.EntitlementContext.LegacyLicense.LegacyMachineBindingsContextProvider || Instantiate new context with id 84d8feb0-a11d-4f35-8496-c20c40d11e94
2020-12-26 07:34:23.194 - INFO - Unity.Licensing.EntitlementContext.EnvironmentContextProvider || Instantiate new context with id 6530db08-4287-4d65-ac6f-e7b41b03647a
2020-12-26 07:34:23.194 - WARN - Unity.Licensing.Client.Services.LicensingOrchestrator || Licensing service disabled: Invalid configuration for licensing. Make sure the licensingServiceBaseUrl configuration is a valid URL
2020-12-26 07:34:23.194 - WARN - Unity.Licensing.Client.Services.LicensingOrchestrator || Licensing replication disabled: Failed to acquire Licensing Service URL from configuration under configuration key: licensingServiceBaseUrl
2020-12-26 07:34:23.194 - INFO - Unity.Licensing.Client.Configuration.PathProviders.PathProviderUtility || Searching for licenses in C:\Users\Serge\AppData\Local\Unity\licenses
2020-12-26 07:34:23.194 - WARN - Unity.Licensing.Client.Configuration.PathProviders.PathProviderUtility || No license files (*.xml) found in C:\Users\Serge\AppData\Local\Unity\licenses
2020-12-26 07:34:23.194 - INFO - Unity.Licensing.Client.Configuration.PathProviders.PathProviderUtility || Searching for legacy license file: C:\Users\Serge\AppData\Local\Unity\Unity_lic.ulf
2020-12-26 07:34:23.194 - INFO - Unity.Licensing.Client.Configuration.PathProviders.PathProviderUtility || Found legacy license file: C:\Users\Serge\AppData\Local\Unity\Unity_lic.ulf
2020-12-26 07:34:23.225 - ERROR - Unity.Licensing.Client.Services.Helpers.LicenseFilesMapper || Exception caught while parsing license C:\Users\Serge\AppData\Local\Unity\Unity_lic.ulf
Internal.Cryptography.CryptoThrowHelper+WindowsCryptographicException: An internal error occurred.

Editor.log

[Licensing::Module] Channel doesn’t exist: “LicenseClient-Serge”
[Licensing::Module] Successfully launched the LicensingClient (PId: 4748)
[Licensing::Module] Successfully connected to LicensingClient on channel: “LicenseClient-Serge” (connect: 1.03s, validation: 0.05s, handshake: 0.77s)
[Licensing::Module] Connected to LicensingClient (PId: 4748, launch time: 0.00, total connection time: 1.85s)
Entitlement-based licensing initiated
[LicensingClient] Licenses updated successfully

LICENSE SYSTEM [20201226 10:34:24] Next license update check is after 2020-12-26T20:53:52

LICENSE SYSTEM [20201226 10:34:24] Current license is already valid and activated. Skipping license activation process (Provided username/password will be ignored).
Built from ‘2020.2/release’ branch; Version is ‘2020.2.1f1 (270dd8c3da1c) revision 2559448’; Using compiler version ‘192528614’; Build Type ‘Release’
OS: ‘Windows 7 (6.1.0) 64bit’ Language: ‘en’ Physical Memory: 24543 MB
[Licensing::Module] Error: License is not active (com.unity.editor.ui). HasEntitlements will fail.
BatchMode: 0, IsHumanControllingUs: 1, StartBugReporterOnCrash: 1, Is64bit: 1, IsPro: 0
No valid Unity Editor license found. Please activate your license.
[Package Manager] Server::Start – Port 58620 was selected

B:/Unity/New Unity Project
Using Asset Import Pipeline V2.
[Package Manager] Done resolving packages in 4.51s seconds
[Licensing::Module] Error: License is not active (com.unity.editor.ui). HasEntitlements will fail.
[Package Manager]
The following packages were not registered (reason: failed entitlement check).
com.unity.collab-proxy@1.3.9
com.unity.ide.rider@2.0.7
com.unity.ide.visualstudio@2.0.5
com.unity.ide.vscode@1.2.3
com.unity.render-pipelines.universal@10.2.2

[Package Manager] Done checking package constraints in 0.00s seconds
[Package Manager]
Registered 0 packages:

[Subsystems] No new subsystems found in resolved package list.
Package Manager log level set to [2]
[Package Manager] Done registering packages in 0.05s seconds
[Package Manager] Lock file was created
Refreshing native plugins compatible for Editor in 0.13 ms, found 0 plugins.
Preloading 0 native plugins for Editor in 0.00 ms.
IsTimeToCheckForNewEditor: Update time 1608933877 current 1608968071
[Licensing::Module] Error: License is not active (com.unity.editor.ui). HasEntitlements will fail.
[Licensing::Module] Error: License is not active (com.unity.editor.ui). HasEntitlements will fail.
Initialize engine version: 2020.2.1f1 (270dd8c3da1c)
[Subsystems] Discovering subsystems at path B:/Unity/2020.2.1f1/Editor/Data/Resources/UnitySubsystems
[Subsystems] Discovering subsystems at path B:/Unity/New Unity Project/Assets
GfxDevice: creating device client; threaded=1
d3d11: CreateDXGIFactory2(…) not found, fallbacking to CreateDXGIFactory1(…).
d3d11: QueryInterface(IDXGIFactory5) failed (80004002).
Direct3D:
Version: Direct3D 11.0 [level 11.0]
Renderer: NVIDIA GeForce GTX 970 (ID=0x13c2)
Vendor:
VRAM: 3992 MB
Driver: 27.21.14.5167
[Licensing::Module] Error: License is not active (com.unity.editor.ui). HasEntitlements will fail.
[Licensing::Module] Error: License is not active (com.unity.editor.ui). HasEntitlements will fail.
Initialize mono


[Licensing::Module] Error: License is not active (com.unity.editor.ui). HasEntitlements will fail.
[00:00:05] Enlighten: Finished 1 Create Input Lighting job (0.00s execute, 0.00s integrate, 3.12s wallclock)
[PathTracer] Loaded OpenRL shaders in 0.877 secs → Timestamps: [16.491 - 17.368].Refresh completed in 0.001631 seconds.
RefreshInfo: RefreshV2(AllowForceSynchronousImport) scanfilter:
RefreshProfiler: Total: 1.541ms
[00:00:05] Enlighten: Finished 1 Bake Runtime job (0.02s execute, 0.00s integrate, 0.25s wallclock)
[Optix] Number of Devices = 1
[Optix] context is using local device 0: GeForce GTX 970 - 4096MB VRAM (available: 3626MB)
[Optix] successfully set up context.
[Optix] removing context.
[00:00:06] Enlighten: Bake took 3.972180 seconds.
UPID request failed, Reason: The requested URL returned error: 404 Not Found (404).
Unknown Unity Connect error (400). Please contact support at support@unity.com while processing request “https://core.cloud.unity3d.com/api/orgs/undefined/projects”, HTTP error code 404
.[Licensing::Module] Error: License is not active (com.unity.editor.ui). HasEntitlements will fail.

Issue fixed by following up on this one: Hub can't open Projects! "unity is already in list. you cannot locate the same version"

They seem to be related.

After restarting the unity editor I removed text mesh pro and then reinstalling it solved the problem for me on unity 2020.1.3f1

i Fix it after updating the unity Hub and restarting the unity

i fixed it by enabling the cng key service

I’m with the same problem. Can anyone help me? Even in a clean computer (formatted) Unity is not working. I can’t open existing projects with Hub, it works only if I open the file inside scenes folder. And when I open the project, I have the packages problem
You do not have entitlement for this package.

getting the same problem in 2020.3.19f1, any update on how to resolve? I have tried deleting Library folder and removing and re-installing Text Mesh Pro and Unity UI. Don’t want to have to change version and re-install to get a built-in feature working.