# \#Cloud-Diagnostics **URL:** https://discussions.unity.com/tag/cloud-diagnostics/159398.md [Latest](https://discussions.unity.com/latest.md) · [Categories](https://discussions.unity.com/categories.md) · [Tags](https://discussions.unity.com/tags.md) --- ## [Diagnostics symbol upload questions & criticism](https://discussions.unity.com/t/diagnostics-symbol-upload-questions-criticism/1736612)
**Author:** [@ylen\_sami](https://discussions.unity.com/u/ylen_sami)\ **Replies:** 21\ **Last updated:** [October 29, 2026, 7:50am UTC](https://discussions.unity.com/t/diagnostics-symbol-upload-questions-criticism/1736612 "2026-10-29T07:50:20Z")
Hello, We migrated to Diagnostics from Cloud Diagnostics sometime ago. Now the challenge is to get symbol files uploaded to the diagnostic service. For us its enough that release builds and builds that actually end up p… --- ## [Deprecation of Legacy Cloud Diagnostics & Transition to New Diagnostics](https://discussions.unity.com/t/deprecation-of-legacy-cloud-diagnostics-transition-to-new-diagnostics/1677370)
**Author:** [@AshleyM\_Unity](https://discussions.unity.com/u/AshleyM_Unity)\ **Replies:** 46\ **Last updated:** [October 26, 2026, 2:08pm UTC](https://discussions.unity.com/t/deprecation-of-legacy-cloud-diagnostics-transition-to-new-diagnostics/1677370 "2026-10-26T14:08:50Z")
Hi everyone, We’re announcing the deprecation of the legacy Cloud Diagnostics package, and will be phasing it out over the coming months. This move allows us to provide you with a more powerful and efficient diagnostics… --- ## [Cloud Diagnostics - Symbols Missing](https://discussions.unity.com/t/cloud-diagnostics-symbols-missing/1740046)
**Author:** [@ponclechris](https://discussions.unity.com/u/ponclechris)\ **Replies:** 0\ **Last updated:** [October 22, 2026, 11:16am UTC](https://discussions.unity.com/t/cloud-diagnostics-symbols-missing/1740046 "2026-10-22T11:16:14Z")
I am uploading symbols during my build pipeline. I am relying on Unity’s automatic invocation of the usymtool and simply setting the USYM\_UPLOAD\_AUTH\_TOKEN environment variable before building. The usymtool upload log i… --- ## [The name 'ScreenCapture' does not exist in the current context...](https://discussions.unity.com/t/the-name-screencapture-does-not-exist-in-the-current-context/761431)
**Author:** [@LORUnityDeveloper2](https://discussions.unity.com/u/LORUnityDeveloper2)\ **Replies:** 4\ **Last updated:** [August 23, 2026, 4:13am UTC](https://discussions.unity.com/t/the-name-screencapture-does-not-exist-in-the-current-context/761431 "2026-08-23T04:13:59Z")
Hello all, I am trying to implement the user reporting on different projects. I had one working without problem. And when I doing the next one. I am getting: The name ‘ScreenCapture’ does not exist in the current conte… --- ## ["Curl error 60: Cert verify failed. Certificate has expired. UnityTls error code: 7" when uploading crash report to Cloud Diagnostics](https://discussions.unity.com/t/curl-error-60-cert-verify-failed-certificate-has-expired-unitytls-error-code-7-when-uploading-crash-report-to-cloud-diagnostics/1732771)
**Author:** [@sublexical](https://discussions.unity.com/u/sublexical)\ **Replies:** 6\ **Last updated:** [August 11, 2026, 9:48pm UTC](https://discussions.unity.com/t/curl-error-60-cert-verify-failed-certificate-has-expired-unitytls-error-code-7-when-uploading-crash-report-to-cloud-diagnostics/1732771 "2026-08-11T21:48:32Z")
I’m using Cloud Diagnostics (not the new Diagnostics) on Unity 2021.3.29f1, and whenever my game encounters an exception and tries to upload it I get the error “Curl error 60: Cert verify failed. Certificate has expired.… --- ## [Unity Services Tab won't let me select my organization](https://discussions.unity.com/t/unity-services-tab-wont-let-me-select-my-organization/1491618)
**Author:** [@RobertDeWolfe](https://discussions.unity.com/u/RobertDeWolfe)\ **Replies:** 4\ **Last updated:** [June 30, 2026, 8:55am UTC](https://discussions.unity.com/t/unity-services-tab-wont-let-me-select-my-organization/1491618 "2026-06-30T08:55:17Z")
When trying to select my organization in the unity services tab (in the actual game engine), my organization popped up, but it won’t let me click it. I have had this issue for many weeks and it has delayed production. I’… --- ## ["Diagnostics" vs. "Cloud Diagnostics" integrations](https://discussions.unity.com/t/diagnostics-vs-cloud-diagnostics-integrations/1723335)
**Author:** [@noio](https://discussions.unity.com/u/noio)\ **Replies:** 2\ **Last updated:** [June 30, 2026, 6:51am UTC](https://discussions.unity.com/t/diagnostics-vs-cloud-diagnostics-integrations/1723335 "2026-06-30T06:51:28Z")
Can someone explain to me “Diagnostics” vs “Cloud Diagnostics”? I’m so lost here! \[1\] I thought “Diagnostics” was the new one but I can’t find it in my dashboard? \[2\] Of which one is “User Reports” a feature? Is it d… --- ## [Does the CrashReportHandler.SetUserMetadata method work?](https://discussions.unity.com/t/does-the-crashreporthandler-setusermetadata-method-work/1721735)
**Author:** [@KarpinskyjTPG](https://discussions.unity.com/u/KarpinskyjTPG)\ **Replies:** 2\ **Last updated:** [June 11, 2026, 1:23pm UTC](https://discussions.unity.com/t/does-the-crashreporthandler-setusermetadata-method-work/1721735 "2026-06-11T13:23:47Z")
Is it known whether the CrashReportHandler.SetUserMetadata method referenced in this doc works? I’m passing in something like “some.value” for the key and another string for the value but I don’t see it in while viewing… --- ## [How to Disable Editor Error Reporting in the New Diagnostics Service](https://discussions.unity.com/t/how-to-disable-editor-error-reporting-in-the-new-diagnostics-service/1722492)
**Author:** [@Only4gamers](https://discussions.unity.com/u/Only4gamers)\ **Replies:** 1\ **Last updated:** [June 10, 2026, 8:38pm UTC](https://discussions.unity.com/t/how-to-disable-editor-error-reporting-in-the-new-diagnostics-service/1722492 "2026-06-10T20:38:55Z")
Hi there, How can I disable the new Diagnostics service from reporting editor errors? I’m referring to the new Diagnostics service, not old Cloud Diagnostics. Thanks. --- ## [The "Attachments" and "Fields" properties of User Reports are empty](https://discussions.unity.com/t/the-attachments-and-fields-properties-of-user-reports-are-empty/1506367)
**Author:** [@NielsAtlant3D](https://discussions.unity.com/u/NielsAtlant3D)\ **Replies:** 3\ **Last updated:** [April 21, 2026, 9:50pm UTC](https://discussions.unity.com/t/the-attachments-and-fields-properties-of-user-reports-are-empty/1506367 "2026-04-21T21:50:36Z")
We’re using User Reporting based on the sample in the SDK and are adding some custom meta data as well as attachments to the uploaded report using: UserReportingService.Instance.AddAttachmentToReport UserReportingServi… --- ## [New unity diagnostics not showing Exceptions](https://discussions.unity.com/t/new-unity-diagnostics-not-showing-exceptions/1714737)
**Author:** [@Mechano\_unity](https://discussions.unity.com/u/Mechano_unity)\ **Replies:** 2\ **Last updated:** [April 10, 2026, 3:19pm UTC](https://discussions.unity.com/t/new-unity-diagnostics-not-showing-exceptions/1714737 "2026-04-10T15:19:21Z")
Hi, I’m just trying the new unity diagnostics and I can’t say it’s working properly. I’m getting reports of sessions, when they start and end but I am not getting reports of exceptions or errors. I made sure I have it … --- ## [Cloud Diagnostic alert emails for new issues](https://discussions.unity.com/t/cloud-diagnostic-alert-emails-for-new-issues/1714840)
**Author:** [@BBO\_Lagoon](https://discussions.unity.com/u/BBO_Lagoon)\ **Replies:** 2\ **Last updated:** [April 1, 2026, 4:06am UTC](https://discussions.unity.com/t/cloud-diagnostic-alert-emails-for-new-issues/1714840 "2026-04-01T04:06:50Z")
Hi @SebT\_Unity, @UnityPeterD, @Mao77, @Mike-Geig It seems you activated Email Alerts for issues in Cloud Diagnostic. Is there a way to unsubscribe to these alerts ? --- ## [New Diagnostics Feedback and Improvements](https://discussions.unity.com/t/new-diagnostics-feedback-and-improvements/1699862)
**Author:** [@Cookie9665071](https://discussions.unity.com/u/Cookie9665071)\ **Replies:** 10\ **Last updated:** [March 11, 2026, 2:52pm UTC](https://discussions.unity.com/t/new-diagnostics-feedback-and-improvements/1699862 "2026-03-11T14:52:07Z")
As far as I can tell, the new Diagnostics system does not support integrations (at least our Discord integration that was working in deprecated Cloud Diagnostics). Our team found this extremely useful in the past as we w… --- ## [Exact migration scenario for a project that uses deprecated Cloud Diagnostics](https://discussions.unity.com/t/exact-migration-scenario-for-a-project-that-uses-deprecated-cloud-diagnostics/1709084)
**Author:** [@TomekMC](https://discussions.unity.com/u/TomekMC)\ **Replies:** 2\ **Last updated:** [February 18, 2026, 6:57am UTC](https://discussions.unity.com/t/exact-migration-scenario-for-a-project-that-uses-deprecated-cloud-diagnostics/1709084 "2026-02-18T06:57:27Z")
Hello, We have a couple of projects that are currently on Unity 2022.3, 6000.0 or 6000.1 and are using Cloud Diagnostics. Two of them are released and we frequently use Cloud Diagnostics and User Reporting reports. The… --- ## [Unity Cloud Crash Report - Native Crash - RtlRaiseException](https://discussions.unity.com/t/unity-cloud-crash-report-native-crash-rtlraiseexception/1706284)
**Author:** [@DeeCeptor](https://discussions.unity.com/u/DeeCeptor)\ **Replies:** 0\ **Last updated:** [January 28, 2026, 9:37pm UTC](https://discussions.unity.com/t/unity-cloud-crash-report-native-crash-rtlraiseexception/1706284 "2026-01-28T21:37:44Z")
Received a crash report inside unity cloud diagnostics. The stack trace doesn’t look useful, as I can find no reference to C# code I’ve written for the project. Any idea what this could be? Any way to get more informat… --- ## [Tearing my hair out getting crash reporting to work](https://discussions.unity.com/t/tearing-my-hair-out-getting-crash-reporting-to-work/1696320)
**Author:** [@indoflaven](https://discussions.unity.com/u/indoflaven)\ **Replies:** 6\ **Last updated:** [January 14, 2026, 11:12pm UTC](https://discussions.unity.com/t/tearing-my-hair-out-getting-crash-reporting-to-work/1696320 "2026-01-14T23:12:54Z")
I am trying to use Developer Data Diagnostics to see crash reports. I’m using Unity 6.2 with Dev data turned on for my build. I’m building a release build to ios TestFlight. In the diagnostic dashboard I see the user … --- ## [Exceptions not shown in the new diagnostics](https://discussions.unity.com/t/exceptions-not-shown-in-the-new-diagnostics/1681235)
**Author:** [@RistoPaasivirta](https://discussions.unity.com/u/RistoPaasivirta)\ **Replies:** 8\ **Last updated:** [January 14, 2026, 8:46pm UTC](https://discussions.unity.com/t/exceptions-not-shown-in-the-new-diagnostics/1681235 "2026-01-14T20:46:59Z")
Exceptions that were shown in old Cloud Diagnostics are not shown in the new diagnostics experience. It shows sessions every time I play. But if I try to do Debug.LogException(new Exception(“User caused an exception v… --- ## [Unity Dashboard Not Pointing to Correct Line Numbers and Exception Grouping Issues](https://discussions.unity.com/t/unity-dashboard-not-pointing-to-correct-line-numbers-and-exception-grouping-issues/1667731)
**Author:** [@Maneesh727](https://discussions.unity.com/u/Maneesh727)\ **Replies:** 3\ **Last updated:** [December 10, 2025, 2:35pm UTC](https://discussions.unity.com/t/unity-dashboard-not-pointing-to-correct-line-numbers-and-exception-grouping-issues/1667731 "2025-12-10T14:35:02Z")
We are encountering two issues with Unity Dashboard when monitoring exceptions in our production environment: 1. Incorrect Line Numbers in Stack Traces Despite uploading the debug symbols (symbol files for IL2CPP), the … --- ## [How to disable Diagnostics when in Editor](https://discussions.unity.com/t/how-to-disable-diagnostics-when-in-editor/1698094)
**Author:** [@Oblica](https://discussions.unity.com/u/Oblica)\ **Replies:** 2\ **Last updated:** [December 3, 2025, 4:33am UTC](https://discussions.unity.com/t/how-to-disable-diagnostics-when-in-editor/1698094 "2025-12-03T04:33:25Z")
Hello, I am using Unity 6.2 for developing mobile games. Recently I have integrated Diagnostics services, as Unity Cloud is deprecated and will be discontinued in the future. The issue is, Diagnostics service captures t… --- ## [Developer Data Diagnostic not working on Steamdeck Linux](https://discussions.unity.com/t/developer-data-diagnostic-not-working-on-steamdeck-linux/1696473)
**Author:** [@Coldsandwich189](https://discussions.unity.com/u/Coldsandwich189)\ **Replies:** 1\ **Last updated:** [November 27, 2025, 3:55pm UTC](https://discussions.unity.com/t/developer-data-diagnostic-not-working-on-steamdeck-linux/1696473 "2025-11-27T15:55:29Z")
I am trying out the developer data diagnostic. I got it working on the windows platform but it can’t detect sessions on the Steamdeck. Is that normal? --- ## [New Diagnostics less helpful than old](https://discussions.unity.com/t/new-diagnostics-less-helpful-than-old/1691585)
**Author:** [@Tom163](https://discussions.unity.com/u/Tom163)\ **Replies:** 5\ **Last updated:** [November 26, 2025, 2:41pm UTC](https://discussions.unity.com/t/new-diagnostics-less-helpful-than-old/1691585 "2025-11-26T14:41:58Z")
So the old diagnostics is essentially discontinued, and for that reason my new project uses the new diagnostics. And I found it to be much less helpful than the old one. I see exceptions with a lot of details except the… --- ## [Debug symbols API](https://discussions.unity.com/t/debug-symbols-api/1694797)
**Author:** [@klahr](https://discussions.unity.com/u/klahr)\ **Replies:** 0\ **Last updated:** [November 11, 2025, 7:53am UTC](https://discussions.unity.com/t/debug-symbols-api/1694797 "2025-11-11T07:53:28Z")
I’m trying to find the API documentation for uploading debugging symbols to Diagnostics . The only information I’ve found so far describes how to upload symbols manually using the “Upload Symbol File” option on the Diagn… --- ## [iOS Crash Reporting Approaches (Best for Data Privacy)](https://discussions.unity.com/t/ios-crash-reporting-approaches-best-for-data-privacy/1694702)
**Author:** [@PeachyPixels](https://discussions.unity.com/u/PeachyPixels)\ **Replies:** 0\ **Last updated:** [November 10, 2025, 3:39pm UTC](https://discussions.unity.com/t/ios-crash-reporting-approaches-best-for-data-privacy/1694702 "2025-11-10T15:39:09Z")
Hello! I’m just wondering how others have approached crash reporting on iOS for production (non TestFlight builds) specifically with regards to data privacy. My apps collect & share nothing, so I’m particularly interes… --- ## [Analysing Crashes from Unity Cloud Diagnostics](https://discussions.unity.com/t/analysing-crashes-from-unity-cloud-diagnostics/1694498)
**Author:** [@KeySam](https://discussions.unity.com/u/KeySam)\ **Replies:** 0\ **Last updated:** [November 9, 2025, 9:57am UTC](https://discussions.unity.com/t/analysing-crashes-from-unity-cloud-diagnostics/1694498 "2025-11-09T09:57:20Z")
Hey everyone, I’m not sure who’s using Unity Analytics or Cloud Diagnostics, but I keep seeing recurring crashes — the logs don’t really tell me much, and I can’t reproduce the issue on my end . Do you know how to prop… --- ## [User Reporting not working from mobile](https://discussions.unity.com/t/user-reporting-not-working-from-mobile/843062)
**Author:** [@JasdeepDCG](https://discussions.unity.com/u/JasdeepDCG)\ **Replies:** 19\ **Last updated:** [October 29, 2025, 10:00am UTC](https://discussions.unity.com/t/user-reporting-not-working-from-mobile/843062 "2025-10-29T10:00:32Z")
Hi, I’m getting ‘UnityUserReportingPlatform.Post: 500 HTTP/1.1 500 Internal Server Error’ error on mobile(android). I can send reports from the editor just fine. --- ## [\[Fixed\] User Reporting Service do not show my reports](https://discussions.unity.com/t/fixed-user-reporting-service-do-not-show-my-reports/1691450)
**Author:** [@Fangh](https://discussions.unity.com/u/Fangh)\ **Replies:** 2\ **Last updated:** [October 29, 2025, 9:57am UTC](https://discussions.unity.com/t/fixed-user-reporting-service-do-not-show-my-reports/1691450 "2025-10-29T09:57:17Z")
Hello. I have setup a user reporting in my Unity Project. Sometimes I receive the emails from the email integration. Sometimes I don’t (maybe it won’t send in Development build ??) But I cannot display them in my web… --- ## [User Reporting Not Working – SSL Certificate Expired for userreporting.cloud.unity3d.com](https://discussions.unity.com/t/user-reporting-not-working-ssl-certificate-expired-for-userreporting-cloud-unity3d-com/1690032)
**Author:** [@pavel\_luden](https://discussions.unity.com/u/pavel_luden)\ **Replies:** 5\ **Last updated:** [October 14, 2025, 3:23pm UTC](https://discussions.unity.com/t/user-reporting-not-working-ssl-certificate-expired-for-userreporting-cloud-unity3d-com/1690032 "2025-10-14T15:23:04Z")
Hello Unity Team, The User Reporting service is currently not working due to an expired SSL certificate on your endpoint. Details: Issue time: 13 October 2025, 15:00 UTC Error message: UnityUserReportingPlatform… --- ## [Unable to upload symbols to Unity Cloud Diagnostics](https://discussions.unity.com/t/unable-to-upload-symbols-to-unity-cloud-diagnostics/1684676)
**Author:** [@EdEddnEddy](https://discussions.unity.com/u/EdEddnEddy)\ **Replies:** 1\ **Last updated:** [October 3, 2025, 8:00am UTC](https://discussions.unity.com/t/unable-to-upload-symbols-to-unity-cloud-diagnostics/1684676 "2025-10-03T08:00:36Z")
I’ve enabled Unity Cloud Diagnostics and am trying to upload debug symbols for my Android builds. The builds are performed using GameCI, Unity 6000.0.47f1, Cloud Diagnostics 1.0.11 on a Linux server. For auth, I’m passin… --- ## [Unity Cloud Developer Data Framework WebGL Support](https://discussions.unity.com/t/unity-cloud-developer-data-framework-webgl-support/1683574)
**Author:** [@wattse13](https://discussions.unity.com/u/wattse13)\ **Replies:** 2\ **Last updated:** [September 16, 2025, 7:51am UTC](https://discussions.unity.com/t/unity-cloud-developer-data-framework-webgl-support/1683574 "2025-09-16T07:51:20Z")
Hello, Does the new Unity Cloud Developer Data Framework support WebGL games? I am working on a project that uses Cloud Diagnostics for Error and Crash Reporting. I see that the package is being replaced by the new Uni… --- ## [Streamline your workflow with Unity Cloud](https://discussions.unity.com/t/streamline-your-workflow-with-unity-cloud/1662257)
**Author:** [@val3d](https://discussions.unity.com/u/val3d)\ **Replies:** 0\ **Last updated:** [July 3, 2025, 7:49am UTC](https://discussions.unity.com/t/streamline-your-workflow-with-unity-cloud/1662257 "2025-07-03T07:49:33Z")
Unity Cloud brings together content management, DevOps, and team collaboration to help you ship faster, update confidently, and build sustainably as your game scales. Faster Prototyping & Iteration Ideas are only as g… [Next page](https://discussions.unity.com/tag/cloud-diagnostics/159398.md?match_all_tags=true&page=1&tags%5B%5D=Cloud-Diagnostics)