Hey guys!
I’m a publisher on the Asset Store and I’m having so much trouble with it lately that I don’t even know where to start.
I don’t want to take much time, so basically, almost all communication with Asset Store fails on me. Adding to that, my sales do not update in real time, I get to know what was sold exactly one month after.
Regarding the first issue, I do get e-mails saying I submitted a package, but that’s about it. If my package gets declined, nope. If my package gets accepted, nope.
Today, two of my packages got disabled. Did I get to know the reason? Not at all. GMail shows nothing, Publisher Login says nothing.
[Sure, I mailed them now to get to know why on earth that happened. But do I have to do this every single time, really?]
Talking about the second issue, that’s what it says. I get to know my October sales on November, my November sales in December, my December sales on January and so on because my Sales tab do not update on real time, just monthly. Why this happens? I have no idea.
Support does not do much or try to. I get the usual answer: ‘Devs can’t reproduce the problem’ straight way and nothing else.
So yes, I’m totally ‘‘blind’’ using the Asset Store. I don’t know why I got refused, disabled or what I am selling, think how horrible is that. lol
What should I do? Start a new account?
Could anyone advise, please?