Black screen hiding new Unity 5.5 splash screen

Unity Engine
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21

Hi @karl_jones !
First of all, thanks for all the effort. One year ago I wasn´t sure about using unity and now I know it was the right decision.

I was looking for information about this and 1 week later, I have found this thread. I was very concerned about this issue.

A few days ago I updated to 5.5.04p to fix the splash screen bug and I faced the “noise screen” bug in Android. That patch is different right? The one that you are taking about wasn´t released and the ETA is the 25th january

I am asking it because I don´t know if it was supposed to be fixed in Android in the 04p and the 5.5.1 is just for iOS. In that case, I am still having the problem in Android.
In unity answers I posted the picture
http://answers.unity3d.com/questions/1299469/strange-grey-image-after-splash.html

Thanks!!!

22

Hi. The noise issue is a separate bug. I believe it is now fixed, I am just waiting on QA to verify it. That fix is not likely to make it into 5.5.1p1 as the cutoff is today. It will be in a followup patch. Watch the patch notes for case 863528

1 Like
23

Hi Karl,

The case says it’s now fixed in 5.6.0. What’s the fastest way to get the fix? Is it in the latest 5.6 beta? Does is make sense to wait for a possible 5.5.1 patch or do you think it is better to roll back to 5.4 to avoid this issue?

Thanks,
Alex

24

If you are happy to wait then its on the way to a 5.5 patch. QA just need to test it and then it should be ready. I would estimate 5.5.1p2-3

1 Like
25

@karl_jones How do these types of bugs make it through QA? I spent hours trying to get the splash screen working in 5.5 to no avail. Decided to go back to 5.4.4p1, but that one behaves like 5.4.3p3 which shows my splash screen, then the white Unity “Personal edition” flashes for a 1/2 second, then my first scene shows up. It looks terrible either way.

Every build with a simple scene does it for me, how does an iOS/Android build not get tested? Some of us are in production and just need stuff to just work.

Thanks

26

That android issue was added in 5.5.0p3 because of this I think:

  • (835453) - Android: First scene is now loaded asynchronously while the splash screen is displayed.

5.5.0p2 is safe to use to avoid the issue.

27

Thanks @lloydg , although I was using 5.5.0f3, so I don’t think it’s the same issue. My problem was the very dark splash screen, you could barely see the Unity or my logo. The “Flashing” of the Unity logo AFTER my splash screen is quite annoying still. I have no problem with the Unity logo showing up, but not like this.

Brian

28

Ahh okay, The issue I had on Android was a big glitching screen just after the splash screen and before my first scene loads.

29

Hi @karl_jones ,

With Unity 5.5.1p1 released yesterday, can you give us a new ETA for this fix? Is it going to be in p2/3 or do we have to wait until the official 5.6 release?

Thanks,
Alex

30

The iOS fix is in 5.5.1p1 and the Android fix will be in 5.5.1p3

1 Like
31

I’ve just tried 5.5.1p3. Good news is that I can’t see artifacts any more. However, I’m back to the initial problem of a black screen hiding the splash screen. I don’t have a custom splash screen so the black screen is just hiding the Unity logo. @karl_jones I’m sure that’s not what you want.

Basically this is what I get:

  1. start app
  2. black screen for 3 seconds
  3. first scene comes up

I can’t reproduce the issue with a new project.

32

Interesting, I restarted my game 10 times on my phone and I got the correct Unity logo twice. The other 8 times the black screen was hiding the logo. Restarting a new project 10 times always showed the logo.
Anyone else with the same issue?

33

Have you tried any different devices? Try updating android sdk, I have seen this fix similar issues.

34

I’ve tried it on two different devices with the latest SDK but the issue remains.

35

Can you screenshot your player settings for the splash?

36

2956029--219299--splashSettings.PNG
2956029--219299--splashSettings.PNG544×697 35.8 KB

37

Does it work if you remove the background image and just use a color?

38

Using a color instead of a texture doesn’t fix it.

39

How big is your project, are you able to share it?
Can you make a video of the problem?

40

Hi, I’m having a problem which might be the same. Just updated to 5.5.1p3, did not change anything in the project (just wanted to fix the splash). When I launch the app in the phone everything is black, no splash is shown, almost instantly the game sounds start playing, so the splash screen is gone (the problem is not that it’s not visible, it just doesn’t happen at all, as soon as I launch the app it starts in the first scene). ALSO, the screen is black. Completely black, no matter if I change scenes. I can’t get anything other than black. I can press the buttons (know where they are by memory) and I can hear the sounds tho… The game also crashed, in several devices… which previously did not.

I use IL2CPP btw…