Hello !
My game is online (on Android, and working on IOS version) since october 2025. I have not promote it a lot, just a bit of google ads to get my first hundred download. I was happy to get data, solve some minor bugs and optimize everything. And now some days ago, i have noticed that ads were not loading anymore. So i have investigate on that topic and realize that with the testsuite i can’t see absolutly nothing, no networks, no ad unit.
Using the ID provided with the sample is working but not with mine.
Anybody facing the same issue ?
The SDK is initializing correctly, even connection with my app id is working, but it’s like my account is empty.
I can connect correctly without any problem to my levelplay account, same for unity or admob.
Maybe some kind of inspection on my account ? i have noticed something very strange in unity ads report : there is 2 recent date with some impression but no request, is it possible ? for example : 0 request, 4 impressions and a very low cpm of 0.11$. I never had such problem before.
Well, for now i have made a ticket hoping that everything will come back to normal.
Let me now if you have the same problem and i will come back if i have something new ![]()
Thank you for reading me !
Chris
EDIT : Ticket number 00907953
I also get more info about the problem, i have found the error code 2080 :
Init Fail - Unable to retrieve configurations from the IronSource server. Response contains errors.