Unity Dashboard Inaccurate Data

Unity Services
1

Hi there,

Guys, current analytics dashboard is real pain! You need to make it more accurate, as it is related to business, but it provides a lot of wrong data.

Here are few examples:

  1. DAU/New users chart looks like the total is a sum of dau and new users:

    But in fact DAU includes new users, that means the y axis, should be 323, not 600 as on the image above.

  2. If you game is only for Android and iOS data is always 0 - some stats like retention are calculated like an average of Android retention and 0, providing total retention twice as lower than actual. Same happens if you didn’t have any new users daily, it cuts of your actual retention:


  1. Google Play test purchases appear as actual purchases in dashboard and wrongly account to revenue.
2

Yes, that does look concerning. Can you open a support ticket here and provide your Unity ProjectID/UPID so we can investigate further? Unity Cloud

3

@JeffDUnity3D these issues are still happening…

4

The same advice applies, thanks.