Conversation Ip Violation, Can't sign in

Unity Engine
1

I can’t login in Unity hub or in assets store within Unity 2019.4.9f.1
then I tried to go to Unity answers, and I couldn’t log in as well.
I am on macOS 10.15.6, tried using different browsers, everything is up to date (I tried unity Beta version 2020 and the same error still appears) disabled the firewall and I don’t have a VPN. nothing changed.
I attach a photo of the error as well as a report created using
“Unity Package Manager Diagnostics”.

6282959--694592--upload_2020-9-6_12-28-57.png
6282959--694592--upload_2020-9-6_12-28-57.png766×562 36.1 KB

6282959–694595–diagnostic_report_20200906-122215.txt (1.55 KB)

2 Likes
2

I have the same problem, estimate Unity China to play tricks TMD

3

The error would suggest a VPN - you may want to contact your ISP if you are not purposely using a VPN.

1 Like
4

Any solution for this issue? I have multiple ISP’s on my firewall.

5

Hello,

I have the same problem. I’m not using vpn and my firewall was disabled, but when I try access (https://id.unity.com/) or try login using Unity Hub I receive this message. If I use my cellphone internet, I can access without any problem. I need to solve this problem without use vpn, because it’s the internet that i use to work.

Can you help me?

7319677--888301--4b286a2c-c963-414b-a88d-483786c3a955.jpg

6

Reach out to our support team who can assist with this: https://support.unity.com/hc/en-us/requests/new?ticket_form_id=65905

7

Please I have this issue of

Conversation Ip Violation, conversation

Please help me. I am just stuck. Why do we have issue with IP in the first place. I want to make payments but I am stuck.

8

This is not a customer issue, this is just a really, really bad security check designed and implemented by Unity developers.

This issue is easily reproducible in a multi-wan environment (for load balancing), where, for a same website you can sent multiple requests (named conversation by your error message) to the same domain using different IP.

So Unity, please remove this dumb conversation « security-check » and let us connect to our account.
Please @UnityMaru , forward this message to your internal ticket message system.

6 Likes
9

Hello @UnityMaru any updates here?
I would really like to continue using Unity while working from the office :confused:

10

Same boat here. Multiple connections and if one fails over i can no longer login. This is not uncommon for studios to have multiple lines for balance and fail over. This is literally show stopping R&D on a large immersive project here. Maybe unreal would have been better… sigh…

11

Ok I had this happen but I found a temporary way around it. I just went into my unity editor and went to my accounts and opened my acount page from the unity editor to then access the unity store. This worked for me but only when i did it like htis kinda dumb tbh

1 Like
12

Install the older Unity Hub 2.4.5 and it does not give this ridiculous grief. I won’t post a link, but it is available.
I have dual WAN on a home system, so I get this message on the latest hub.
If this is how Unity treats its customers, then I will teach my students Monogame and direct them to open source engines instead.

13

This just started happening to me, but only on their various websites on my phone. Anyone have a fix yet? I’m not using a VPN at all, don’t even have one installed.

14

same problem PLEASE FIXXX THISSSSS

15

same for me - wtf

16

I also facing same issues while I am opening Unity hub in windows.
I solved it on my PC. I hope that it will help you.
close the current unity hub window and again run as (run as administrator).
and sign in.

17

I’m also having this issue, no VPN running at the moment. All three (Edge, Firefox, Chrome) browsers give me this, cannot log into my account.

18

same problem here :frowning:

19

There does seem to be more and more friction when login in, when the overall process should actually be friction-less.

20

anyone fixed it?