Since version 3.9.0 of Unity Hub, the installation of additional Editors takes F-O-R-E-V-E-R and there is no status update as to what is happening (… or why it is taking so god-awful-long). I don’t believe this is my machine/network connection as there are no errors being reported and no valid reason for this ridiculous amount of time (over 1/2 hour per editor install!) What is going on?
Does it finish eventually after half an hour?
Have experienced that on slow internet.
Sometimes an antivir spftware can also slow things dramatically - add the dirsctory with Unity instances to the directories exempt from scanning. For the same performance reason also a good idea to do that with the directory of your projects.
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Check the Hub log. Location is in the manual. You‘ll probably see it churn through various „timed out“ or similar. Check status.unity.com for any online service issues. Otherwise it‘s likely on your end as DragonCoder said.
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This is not my machine nor the internet connection. Here are the relevant log entries:
{"timestamp":"2024-09-15T19:48:59.904Z","level":"debug","moduleName":"UnityInstallStepsWindows","pid":3720,"message":"installFromExe"}
{"timestamp":"2024-09-15T19:48:59.904Z","level":"info","moduleName":"UnityInstallStepsWindows","pid":3720,"message":"install C:\\Users\\EDWEBE~1\\AppData\\Local\\Temp\\unityhub-f0a02680-739a-11ef-9621-1d31760e0638\\UnitySetup64-2022.3.44f1.exe /S /D=C:\\Program Files\\Unity\\Hub\\Editor\\2022.3.44f1"}
{"timestamp":"2024-09-15T20:04:29.856Z","level":"debug","moduleName":"UnityInstallStepsWindows","pid":3720,"message":"afterEditorInstallation"}
As you can see, the install started at 19:48:59.904 and then there were NO messages and NO updates as to the status of the install, and then at 20:04:29.856 it reports the installation is complete. The issue is there was over 15 minutes of installation with no messages or status updates. It shouldn’t take 15 minutes to install an editor version inside the Hub.
It shouldn’t, and it normally doesn’t.
You could try downloading the Hub 3.8 to see if this reverts the situation back to normal. But if not, it’s likely coincidence that you first noticed it after the Hub update but the real culprit could be something else (antivirus, or any ‘security’ software, is always the first thing I suspect).
No - no additional Anti-Virus beyond windows defender… Unity needs to own up to the fact that their install process for new Editors is extremely inefficient. There is no way this should take this long!