Baking stitches results in black textures

[JCArt3D]

I have stitches to generate branches from my photo scanned meshes, every looks great, exports fine, but baking doesn’t work for me.

-Selecting the tree mesh, making sure the correct mat and mesh is assigned.

• Tried bake (export maps) and generate new material.
• The generated textures for the scanned mesh and blank and the diffuse/albedo isn’t even present.

Am I missing a step?

Speedtree 10.0.1

[JCArt3D]

Have I posted in the wrong section? Surely I can get some sort of answer. This is the only option I could find for official support to a product I paid for…