Can't download any unity editor version!

Unity Engine
,
1

Hi,
Every time I try to download any version of unity from the hub to add some add ons I get this error:
7859521--997843--upload_2022-2-1_20-23-1.png
for all the files. However, I recently changed the install and download locations so it might be that but I do not know how to change it back or what to change it back to.
Also, is there a way to add modules to existing editors that are downloaded from the unity hub 3.0.0 beta?
I hope someone can help soon.
Many Thanks,
M.A.

2

Your path looks like M.\Program Files… which doesn’t look like a correctly named path. Click on the gear icon in the upper right of the Hub and show your path setting for Unity Editors Folder.

3

That is the path for both installs and downloads locations.

7862164--998386--2022-02-02.png
7862164--998386--2022-02-02.png1440Ă—900 79.3 KB

4

Can you try with C:\Program Files… as a test?

5

The same error occurs.

6

But it worked previously (since you mentioned you are adding modules, which implies that a version of Unity is already installed), what’s changed? If it’s only the path you changed, then put it back to the original path.

7

I can’t remember the original pathway

8

Where is your existing install of Unity physically located? Look under C:\Program Files and C:\Program Files (x86)

9

I have C:\Program Files\unity hub and the same for drive M but in drive M I have M:\Program Files\Unity .
Which one is it?

10

So can you confirm that you actually have a version of Unity installed already that is working for you? Is it on drive M: ? Can you run Unity? And you already tried “C:\Program Files\Unity” , correct? (that is, you didn’t actually type in the … part)

11

I have the 2020.3.25f1 version working but I can not add modules to it.
Yes, it is on drive M:
Yes
(below is an image of the unity editor version working)

7862479--998455--upload_2022-2-2_19-21-53.png
7862479--998455--upload_2022-2-2_19-21-53.png1187Ă—142 13.9 KB

I do not have “C:\Program Files\Unity”, I think I moved it to drive M:

12

How much disk space do you have left on C:\ ? You’re likely going to need 5+ Gigs

13

I have 82GB left

14

Only do this if you have the time and you can afford to further troubleshoot your problems with disks and unity installations:

So, what I would do:

  • uninstall all unity versions through Hub
  • exit the Hub completely (right click Quit Unity Hub in the system tray)
  • go to the drive “M”
  • remove the “M:\Program Files\Unity*” folders if they still exist (or the entire Program Files on the M drive if doesn’t contain anything else)
  • create one folder on the drive “M”: “UnityEditors”
  • run the Hub
  • open the gear icon / select installs
  • set the “Installs location” to “M:\UnityEditors”
  • set the “Downloads location” to “C:\Users<YourWindowsUsername>\AppData\Local\Temp” (this is the Unity default)
  • head to the Install section, choose an editor and install it with the modules you like

Side note: AFAIK you can’t add modules to installed editor versions if you installed it manually and you only added to the Hub manually.

15

it looks like I do not have the path …\AppData\Local\Temp because I can not find AppData, do you know why?

16

Okay, you’re either trying

  • to find it in the File Explorer, in this case you need to check the “Hidden items”
    7862578--998473--screenshot.png

  • or you seriously messed up something with your computer. Have you moved your User folder in Windows or something? You have “Program Files” on the M:\ drive too. Is your Windows on the “M” drive for some reason?

17

I found it now.

18

I did everything you said but I still get the error below, what should I do?

7862662--998485--upload_2022-2-2_20-38-6.png
7862662--998485--upload_2022-2-2_20-38-6.png843Ă—29 5.27 KB

19

@ can you please help?

20
  • do you have the temp folder?
  • do you have space on the C:\ drive?
  • do you have the right to write to the drive?