Cloud Build cant cancel

Unity Services
1

Hello,

I cant cancel my Unity Cloud build . It says " There was a problem canceling this build." when I try cancel. It has been building for 21 hours now.

Thanks!

2

Hello,

I’m looking into this issue for you. Still trying to figure it out, but if you see unexpected builds on your dashboard, it’s me :slight_smile:

  • Sophia
3

Going to DM you

4

There’s a glitch that shows “There was a problem cancelling this build”, which I sometimes experience as well. Press cancel twice, and then refresh the page. Your cancelled build should disappear.

5

Hello @Anexis712 ,

Could you please DM me a link to the project that you’re having problems with?

Thanks,

  • Sophia
6

Looks like it happens with any project; and pretty much every time I try to cancel the build. It does actually cancel though. Just doesn’t seem like it until you refresh the page.
Issues to fix: 1. Pevent displaying the error message, and 2. Stop showing the new build once it’s cancelled.

7

Hello @Anexis712

You can delete cancelled builds from the dashboard, and then untick Show Deleted Builds

Does this help?

  • Sophia
8

Thank you so much! I used to wait for a build to be cancelled, only to find out 2 hours later that is was cancelled already. I appreciate it.