I have a released game and unity ads were working normally until yesterday.
Now it stopped working on Android and iOS.
I checked the Unity Ads Operate Dashboard it shows the “AD delivery disabled” and I can’t enable it anymore.
please help…! Thank you…!
Hi,
Thank you for reaching out to Unity Support.
In order to appeal your case, please fill out this webform as completely as possible. One of our specialists will research your case and reply as soon as possible.
Regards,
Unity Ads Support
Your unity game is might be wrong in unity editor but right in unity dash Try that it worked for me.
Dear Concern,
I was start monetization dated on 5th… It’s good going 5,6, unfortunately from 7th June my earning was stop. Not showing my ads into my app. Can you please check and advice me how can i solve this issues.
Looking forward hear from you soon.
Thank you
Can you DM me with your org info and game ID?
Thanks Dear Yasuyuki, Unity Appeal Team already solved my issue. Again thank you so much for your response. Have a good day
Can i inbox / sent you msg regarding unity app download boosting suggestion.
Do you mean the question regarding User Acquisition?
If so, we recommend to enable ROAS campaign: https://docs.unity.com/acquire/en-us/manual/optimize-for-ROAS
I am writing to report a critical issue regarding my game listed in the Unity Ads dashboard. Without any prior warning or notification, the ads delivery status for my game has been disabled, and ads have stopped showing immediately. This is causing a significant negative impact on both the user experience.
The option to enable the ads delivery status is currently uneditable in the dashboard, leaving me unable to resolve this issue on my own. I kindly request you to review this matter urgently and provide guidance or a resolution at the earliest convenience.
This is a serious issue that affects the trust of my users in my game. Your prompt assistance will be greatly appreciated.
Same issue with me, Happend 3 days ago Ads Delivery got disabled without any warning or email, and I believe i did nothing wrong, I always do testing with test Ads,
I have already submitted support ticket but no response and the Ticket status is now changed to “Solved”. that Ads Delivery status creating huge amount of app crashes as the Ads Initialize gives error, and it’s impacting my Games Rating and User base.
Is it allowed to create a new project in Dashboard and link the current game to it?
I am experiencing the same problem. Despite following all the rules to the letter, my ad display was stopped. I am also the victim of this issue, they need to fix the system urgently.
