I am a developer who has been using Unity Ads for years. I have been happily using Unity Ads for many years. I have implemented Unity Ads in over a hundred games and currently use it in 75 active games. For years, I have followed all the rules and haven’t experienced any issues until last month. Last month, for reasons I don’t understand, my Unity Ads ad display was disabled in a new game I released. I opened a ticket about this issue, and my problem was resolved—until this month, when my ad display was disabled in another game I released last month. Look, I’m emphasizing that I’ve been doing everything correctly and honestly. If there is a system error, please try to fix it, as other people like me might also be affected. Wishing everyone a good weekend, and I hope someone can assist me.
I’m sorry to hear about the issues you’re facing with Unity Ads. I can imagine how frustrating that must be, especially when you’ve been using the platform successfully for years. It’s clear you’ve been doing everything correctly and following the guidelines.
Since you’ve mentioned that opening a ticket helped resolve a similar issue last month, it might be a good idea to try that again. Sometimes, these problems can be related to system glitches or a misunderstanding in the review process.
Also, double-check your Unity Dashboard for any alerts or messages about your account or the specific game. Sometimes there’s more detail there that can help pinpoint the issue.
You’re definitely not alone—others in the community might have faced similar situations. If I come across any tips or updates related to this, I’ll be sure to share them with you here.
I hope this gets sorted out quickly for you. Wishing you the best with your games!
Thank you very much for your kind message. I opened a support ticket today, and I hope the issue I am experiencing will be resolved as soon as possible. When a person experiences a setback in something they have worked hard for, it can be psychologically challenging, but the kind message you wrote meant a lot to me. Thank you once again for your thoughtful words. I wish you great success in both your game projects and your life.
I am experiencing the same issue right now. I’ve been using UnityAds for years without any problems and have always followed the rules. Recently, I had ad delivery disabled on one game, and now another has been affected as well. I submitted an appeal for the first game but have yet to receive a response.
If possible, could you provide more details about how the issue was resolved for you the first time? How quickly did you receive a response, and what explanation did you get for the ad delivery being disabled?
Same issue here. Ads have been disabled for two weeks with no response yet. Unity Ads worked perfectly for six months.