Ads Publisher Account Pending Approval - Ticket #00915280

Archived Forums Monetization & Growth LevelPlay Mediation
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Hi everyone,

I am looking for some advice or potential escalation regarding my Unity Ads Publisher account approval.

I registered my account a few months ago, and on June 24th, I fully completed all the setup requirements, integrated the LevelPlay SDK, and successfully passed the Launch Test Suite. On the same day, I opened a support ticket (Ticket #00915280) to check on the approval status.

I received an initial response from the Ads SMB Support team mentioning a high influx of signups, but it has been about 20 days since then with no further updates, and my account remains “Pending Approval.”

Everything is 100% ready for production on my end, and my game is ready for launch. However, the release is currently blocked because I cannot serve live ads yet.

Could a community manager or moderator please look into this or help push the ticket forward? I would truly appreciate any assistance.

Thank you for your time!

Best regards,
Oleh

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It’s been 26 days already… even my cactus gave up waiting.:wilted_flower:
I’m starting to photosynthesize from waiting…
Even the fridge light looks at me with pity.:sob:

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After 30+ days, I received a notification stating that my IronSource account was not eligible for approval (it was some old message template, since even the links in it didn’t work), and after that, all the IronSource test ads disappeared, and now ads from other ad networks are showing up just fine. Finally—thanks!