Can not log in to Unity LevelPlay

Hi everyone, we have the following problem: “An error occurred. We couldn’t process your user. Please log out from Unity and try again.” Because of this, we cannot log in to LevelPlay.

I found a few discussions about this issue, but I haven’t been able to find a solution. Could you please let us know how this problem can be fixed?

Thank you in advance for your help.

This requires further investigation on our side, so please submit a support ticket.

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