Cannot log in due to sudden demand for 2FA

Hi. Don’t know where to post this but I have been locked out of the asset store due to Unity requiring 2FA. Which is something I have NEVER set up with Unity. I can’t use it as Authy doesn’t work on my device.

What is going on?

Anyone else getting this?

Open a ticket here: https://support.unity.com They can help with this issue.

@jonathan_callahan it happens again and again :smiling_face_with_tear:

Raising this with the authentication team. In most situations, they will ask that anyone experiencing authentication issues open a support ticket.

These are separate issues @makaka-org . The issue referenced in the post you quoted with codes not being sent was from an earlier issue which was resolved.

@TiggyFairy our authentication team confirmed that 2FA was enabled on your account at some point. The support team can help you regain access to your account. They can remove 2FA.

Okay, thank you. I have launched a ticket, but it says four weeks.

And this is not guaranteed time for response. That’s why I tagged Jonathan. Additionally, post the ticket number here for Staff — it may help to solve it faster.