D3D error was 887a0005 D3D error was 80070057]

Unity Engine
, ,
1

Hi,

Established game, many players.

I have a few players getting this set of errors (see beiow).

I assume this is a graphics card crash related to the drivers.
The latest driver is on their system for their card.
If they use the integrated card, then it works fine.

d3d11: failed to create 2D texture id=61 etc

Is rather vague, how do I work out what the texture in question is?
I assume its something to do with the compression format and NPOT?
How do I debug this error. This game is massive with thousands of elements and textures.

Thanks for the advice.

Initialize engine version: 5.6.6f2 (6bac21139588)
GfxDevice: creating device client; threaded=1
Direct3D:
Version: Direct3D 11.0 [level 11.0]
Renderer: NVIDIA GeForce GTX 850M (ID=0x1391)
Vendor: NVIDIA
VRAM: 1955 MB
Driver: 30.0.14.7362
Begin MonoManager ReloadAssembly

Initializing input.

Input initialized.

desktop: 1920x1080 59Hz; virtual: 1920x1080 at 0,0
Initialized touch support.

UnloadTime: 0.803987 ms

Setting up 4 worker threads for Enlighten.
Thread → id: 1780 → priority: 1
Thread → id: 23dc → priority: 1
Thread → id: 203c → priority: 1
Thread → id: 1700 → priority: 1
[

Unloading 6 Unused Serialized files (Serialized files now loaded: 0)
d3d11: failed to create 2D texture id=59 width=32 height=32 mips=6 dxgifmt=29 [D3D error was 887a0005]

0x00007FF787CDB6C4 (desolation)
0x00007FF787CDD29F (desolation)
0x00007FF787BA5BED (desolation)
0x00007FF7878027F6 (desolation)
0x00007FF787802C4C (desolation)
0x00007FF78765E146 (desolation)
0x00007FF787645574 (desolation)
0x00007FF787730D12 (desolation)
0x00007FF7876E26F5 (desolation)
0x00007FF7876EC8F8 (desolation)
0x00007FF78761DE0A (desolation)
0x00007FF7876A8EF9 (desolation)
0x00007FF7876A998F (desolation)
0x00007FF7876901EA (desolation)
0x00007FF787A41E7C (desolation)
0x00007FFF208E1412 (KERNEL32) BaseThreadInitThunk
0x00007FFF20B75504 (ntdll) RtlUserThreadStart

(Filename: Line: 504)

d3d11: failed to create 2D texture shader resource view id=59 [D3D error was 80070057]

0x00007FF787CDB6C4 (desolation)
0x00007FF787CDD29F (desolation)
0x00007FF787BA5BED (desolation)
0x00007FF7878027F6 (desolation)
0x00007FF787802C4C (desolation)
0x00007FF78765E21B (desolation)
0x00007FF787645574 (desolation)
0x00007FF787730D12 (desolation)
0x00007FF7876E26F5 (desolation)
0x00007FF7876EC8F8 (desolation)
0x00007FF78761DE0A (desolation)
0x00007FF7876A8EF9 (desolation)
0x00007FF7876A998F (desolation)
0x00007FF7876901EA (desolation)
0x00007FF787A41E7C (desolation)
0x00007FFF208E1412 (KERNEL32) BaseThreadInitThunk
0x00007FFF20B75504 (ntdll) RtlUserThreadStart

(Filename: Line: 523)

d3d11: failed to create 2D texture id=61 width=2 height=2 mips=1 dxgifmt=28 [D3D error was 887a0005]

0x00007FF787CDB6C4 (desolation)
0x00007FF787CDD29F (desolation)
0x00007FF787BA5BED (desolation)
0x00007FF7878027F6 (desolation)
0x00007FF787802C4C (desolation)
0x00007FF78765E146 (desolation)
0x00007FF787645574 (desolation)
0x00007FF787730D12 (desolation)
0x00007FF7876E26F5 (desolation)
0x00007FF7876EC8F8 (desolation)
0x00007FF78761DE0A (desolation)
0x00007FF7876A8EF9 (desolation)
0x00007FF7876A998F (desolation)
0x00007FF7876901EA (desolation)
0x00007FF787A41E7C (desolation)
0x00007FFF208E1412 (KERNEL32) BaseThreadInitThunk
0x00007FFF20B75504 (ntdll) RtlUserThreadStart

(Filename: Line: 504)

d3d11: failed to create 2D texture shader resource view id=61 [D3D error was 80070057]

0x00007FF787CDB6C4 (desolation)
0x00007FF787CDD29F (desolation)
0x00007FF787BA5BED (desolation)
0x00007FF7878027F6 (desolation)
0x00007FF787802C4C (desolation)
0x00007FF78765E21B (desolation)
0x00007FF787645574 (desolation)
0x00007FF787730D12 (desolation)
0x00007FF7876E26F5 (desolation)
0x00007FF7876EC8F8 (desolation)
0x00007FF78761DE0A (desolation)
0x00007FF7876A8EF9 (desolation)
0x00007FF7876A998F (desolation)
0x00007FF7876901EA (desolation)
0x00007FF787A41E7C (desolation)
0x00007FFF208E1412 (KERNEL32) BaseThreadInitThunk
0x00007FFF20B75504 (ntdll) RtlUserThreadStart

(Filename: Line: 523)

d3d11: failed to create 2D texture id=63 width=64 height=32 mips=1 dxgifmt=29 [D3D error was 887a0005]

0x00007FF787CDB6C4 (desolation)
0x00007FF787CDD29F (desolation)
0x00007FF787BA5BED (desolation)
0x00007FF7878027F6 (desolation)
0x00007FF787802C4C (desolation)
0x00007FF78765E146 (desolation)
0x00007FF787645574 (desolation)
0x00007FF787730D12 (desolation)
0x00007FF7876E26F5 (desolation)
0x00007FF7876EC8F8 (desolation)
0x00007FF78761DE0A (desolation)
0x00007FF7876A8EF9 (desolation)
0x00007FF7876A998F (desolation)
0x00007FF7876901EA (desolation)
0x00007FF787A41E7C (desolation)
0x00007FFF208E1412 (KERNEL32) BaseThreadInitThunk
0x00007FFF20B75504 (ntdll) RtlUserThreadStart

(Filename: Line: 504)

d3d11: failed to create 2D texture shader resource view id=63 [D3D error was 80070057]

0x00007FF787CDB6C4 (desolation)
0x00007FF787CDD29F (desolation)
0x00007FF787BA5BED (desolation)
0x00007FF7878027F6 (desolation)
0x00007FF787802C4C (desolation)
0x00007FF78765E21B (desolation)
0x00007FF787645574 (desolation)
0x00007FF787730D12 (desolation)
0x00007FF7876E26F5 (desolation)
0x00007FF7876EC8F8 (desolation)
0x00007FF78761DE0A (desolation)
0x00007FF7876A8EF9 (desolation)
0x00007FF7876A998F (desolation)
0x00007FF7876901EA (desolation)
0x00007FF787A41E7C (desolation)
0x00007FFF208E1412 (KERNEL32) BaseThreadInitThunk
0x00007FFF20B75504 (ntdll) RtlUserThreadStart

(Filename: Line: 523)

d3d11: failed to create 2D texture id=65 width=256 height=256 mips=1 dxgifmt=99 [D3D error was 887a0005]

0x00007FF787CDB6C4 (desolation)
0x00007FF787CDD29F (desolation)
0x00007FF787BA5BED (desolation)
0x00007FF7878027F6 (desolation)
0x00007FF787802C4C (desolation)
0x00007FF78765E146 (desolation)
0x00007FF787645574 (desolation)
0x00007FF787730D12 (desolation)
0x00007FF7876E26F5 (desolation)
0x00007FF7876EC8F8 (desolation)
0x00007FF78761DE0A (desolation)
0x00007FF7876A8EF9 (desolation)
0x00007FF7876A998F (desolation)
0x00007FF7876901EA (desolation)
0x00007FF787A41E7C (desolation)
0x00007FFF208E1412 (KERNEL32) BaseThreadInitThunk
0x00007FFF20B75504 (ntdll) RtlUserThreadStart

(Filename: Line: 504)

d3d11: failed to create 2D texture shader resource view id=65 [D3D error was 80070057]

0x00007FF787CDB6C4 (desolation)
0x00007FF787CDD29F (desolation)
0x00007FF787BA5BED (desolation)
0x00007FF7878027F6 (desolation)
0x00007FF787802C4C (desolation)
0x00007FF78765E21B (desolation)
0x00007FF787645574 (desolation)
0x00007FF787730D12 (desolation)
0x00007FF7876E26F5 (desolation)
0x00007FF7876EC8F8 (desolation)
0x00007FF78761DE0A (desolation)
0x00007FF7876A8EF9 (desolation)
0x00007FF7876A998F (desolation)
0x00007FF7876901EA (desolation)
0x00007FF787A41E7C (desolation)
0x00007FFF208E1412 (KERNEL32) BaseThreadInitThunk
0x00007FFF20B75504 (ntdll) RtlUserThreadStart

(Filename: Line: 523)

d3d11: failed to create 2D texture id=67 width=86 height=92 mips=1 dxgifmt=29 [D3D error was 887a0005]

0x00007FF787CDB6C4 (desolation)
0x00007FF787CDD29F (desolation)
0x00007FF787BA5BED (desolation)
0x00007FF7878027F6 (desolation)
0x00007FF787802C4C (desolation)
0x00007FF78765E146 (desolation)
0x00007FF787645574 (desolation)
0x00007FF787730D12 (desolation)
0x00007FF7876E26F5 (desolation)
0x00007FF7876EC8F8 (desolation)
0x00007FF78761DE0A (desolation)
0x00007FF7876A8EF9 (desolation)
0x00007FF7876A998F (desolation)
0x00007FF7876901EA (desolation)
0x00007FF787A41E7C (desolation)
0x00007FFF208E1412 (KERNEL32) BaseThreadInitThunk
0x00007FFF20B75504 (ntdll) RtlUserThreadStart

(Filename: Line: 504)

d3d11: failed to create 2D texture shader resource view id=67 [D3D error was 80070057]

0x00007FF787CDB6C4 (desolation)
0x00007FF787CDD29F (desolation)
0x00007FF787BA5BED (desolation)
0x00007FF7878027F6 (desolation)
0x00007FF787802C4C (desolation)
0x00007FF78765E21B (desolation)
0x00007FF787645574 (desolation)
0x00007FF787730D12 (desolation)
0x00007FF7876E26F5 (desolation)
0x00007FF7876EC8F8 (desolation)
0x00007FF78761DE0A (desolation)
0x00007FF7876A8EF9 (desolation)
0x00007FF7876A998F (desolation)
0x00007FF7876901EA (desolation)
0x00007FF787A41E7C (desolation)
0x00007FFF208E1412 (KERNEL32) BaseThreadInitThunk
0x00007FFF20B75504 (ntdll) RtlUserThreadStart

(Filename: Line: 523)

d3d11: failed to create 2D texture id=69 width=739 height=154 mips=1 dxgifmt=29 [D3D error was 887a0005]

0x00007FF787CDB6C4 (desolation)
0x00007FF787CDD29F (desolation)
0x00007FF787BA5BED (desolation)
0x00007FF7878027F6 (desolation)
0x00007FF787802C4C (desolation)
0x00007FF78765E146 (desolation)
0x00007FF787645574 (desolation)
0x00007FF787730D12 (desolation)
0x00007FF7876E26F5 (desolation)
0x00007FF7876EC8F8 (desolation)
0x00007FF78761DE0A (desolation)
0x00007FF7876A8EF9 (desolation)
0x00007FF7876A998F (desolation)
0x00007FF7876901EA (desolation)
0x00007FF787A41E7C (desolation)
0x00007FFF208E1412 (KERNEL32) BaseThreadInitThunk
0x00007FFF20B75504 (ntdll) RtlUserThreadStart

(Filename: Line: 504)

d3d11: failed to create 2D texture shader resource view id=69 [D3D error was 80070057]

0x00007FF787CDB6C4 (desolation)
0x00007FF787CDD29F (desolation)
0x00007FF787BA5BED (desolation)
0x00007FF7878027F6 (desolation)
0x00007FF787802C4C (desolation)
0x00007FF78765E21B (desolation)
0x00007FF787645574 (desolation)
0x00007FF787730D12 (desolation)
0x00007FF7876E26F5 (desolation)
0x00007FF7876EC8F8 (desolation)
0x00007FF78761DE0A (desolation)
0x00007FF7876A8EF9 (desolation)
0x00007FF7876A998F (desolation)
0x00007FF7876901EA (desolation)
0x00007FF787A41E7C (desolation)
0x00007FFF208E1412 (KERNEL32) BaseThreadInitThunk
0x00007FFF20B75504 (ntdll) RtlUserThreadStart

(Filename: Line: 523)

d3d11: failed to create Cube texture id=71 s=128 mips=8 d3dfmt=95 [887a0005]
d3d11: failed to create Cube texture view id=71 [80070057]
D3D shader create error for vertex shader [0x887a0005]
D3D shader create error for pixel shader [0x887a0005]
UnloadTime: 3.999409 ms

Unloading 8 unused Assets to reduce memory usage. Loaded Objects now: 1542.
Total: 2.845602 ms (FindLiveObjects: 0.089807 ms CreateObjectMapping: 0.080826 ms MarkObjects: 2.655296 ms DeleteObjects: 0.019244 ms)

2

Nobody?

3

Your first error is this: Error 0x887A0005 | DXGI_ERROR_DEVICE_REMOVED - HRESULT.info which is DXGI device loss.
The ones following after are here: Error 0x80070057 | ERROR_INVALID_PARAMETER - HRESULT.info (likely caused by the graphics device loss in the first place).

Microsoft has some docs about handling device loss, maybe they are helpful: Handle device removed scenarios in Direct3D 11 - UWP applications | Microsoft Learn

Have you tried enabling the D3D11 Debug layer before running the game?
You might get some info about what’s happening.
Looks like a driver crash to me, but you never know. Maybe exceeding some device/driver limit? It’s a pretty old GPU that’s showing up in the logs.

1 Like
4

Problem is that I cannot recreate it. Its one of those bugs. So as I used Unity 5 - the player was able to force dx9 and that solved it. Still weird. Thanks for the resources, ill check them as well.