Hub v3.8.0 won't download editors or modules

Unity Engine
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1

MacBook Pro i9 fully patched and up to date: been using the machine for years with Unity.

For the last couple of months, no new Editor or Module will download. They all get down to around 80-99%, and then stop. They stay at that position for as long as I care to leave them: 12 hours is the record.

I can cancel the download and restart, and the same thing happens, although the percentage can vary.

No other Internet/download issues anywhere, and I can download these things from the Download Archive with no problem (but they won’t install, which is a separate problem).

I literally can’t install a new Editor or a new Module. At all.

2

Same problem here !!! Download failed: Validation Failed

3

I’m running it on a Surface Laptop 4, and I downloaded just the editor, ONCE But without any of the documentation or build support and it couldn’t even run learning stuff. Any idea how to fix this? I’ve looked at other forums but none were for 3.8.0

4

Bump. Still can’t install Unity at all. Still every single download gets most of the way and hangs. No comment, no reaction, no help.

5

Same problem here. How can they ignore this critical problem?

6

I reported the bug and they told me to (basically) turn it off then on again.

Nothing helped, I replied telling them that, and again they’ve gone quiet.

7

same problem here,especially when it comes to istalling the editor and the modules,just exists the hub or tells me that The instalation failed

8

I’ve had lots of discussion with Unity now, including with the development team, about this issue.

Their position is that if I can download things from their web site, there can’t be anything wrong with their Hub code or the Download Assistant, both of which fail in exactly the same way, as described here.

They don’t appreciate the absurdity of this statement, and they insist that there must be something on my setup that interferes with downloads: despite me pointing out that can’t possibly be the case because the downloads would have to complete before anything like that could kick in, I don’t have anything like that on my machine anyway, and if I did, it would affect all downloads not just ones in the Hub and Download Assistant exclusively.

I’ve offered them a solution of putting in some dedicated logging in this scenario: but their developers aren’t experienced enough to understand how to do this, saying that you can’t have logging for when something doesn’t happen.

I’ve volunteered to be a test bed for them to reproduce things, but they said they can’t devote time to fixing a bug for just one person.

I’ve told them to look in these forums and see that it’s not just one person, and they said that everyone else is talking about a different problem that’s been solved to do with the ‘verification failed’ error message.

I’ve said that’s just not the case, and the last message I had from them said that they’d love to solve an actual bug in their code, but they’re not going to spend time on this.

My only solution going forward is to stop developing for Unity, and switch to Unreal.

I’ll lose thousands of pounds of assets and plugins that I’ve bought over the years, that can’t be transferred, and I’ll have to give up working for a while until I can learn Unreal well enough to return.

It’s like John Riccitiello’s legacy of revenge on the Unity community, I swear…

9

same problema here… Why they don’t care about the product??? can’t fix this bug