Issue with 'higher-tier-optimize-and-convert' Workflow in Unity Cloud Asset Manager API

Unity Services
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1

Hello Unity Cloud Asset Manager team,

I am currently working with the REST API of Asset Manager and facing an issue when calling the Start Transformation endpoint using the 'higher-tier-optimize-and-convert' workflow.

When I use the ‘free-tier-optimize-and-convert’ workflow, everything works as expected and the transformation process starts successfully.

However, when switching to ‘higher-tier-optimize-and-convert’, the API does not respond as expected.
I have attached a screenshot of Postman request, which shows the request body (JSON) and parameters I am sending. Kindly review the attached screenshot.

I am aware that the ‘higher-tier-optimize-and-convert’ workflow requires a Pro/Industry license. For authorization, I am using a service account associated with my Pro/Industry account to call the API.

Please advise on what might be causing this issue or if additional setup is required for this workflow.

Thanks and regards,
Dhruv Modh

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2

Hey Dhruv,

Optimize & Convert is a built-in workflow - as a result, you won’t need to specify the scope within the request. You can remove the field "workflowScope" : "Custom" from the request in order for it to proceed.

Thank you!

Andrew