Hello,
I am writing to request an escalation for my LevelPlay account approval.
My app was officially launched on the Google Play Store on August 30, but the dashboard status is still stuck on “Pending Approval.” I opened a support ticket a few days ago, but I have not received a response yet.
Here are the details of my app and ticket:
- Package Name: com.mkpeople.tennisdiary
- App Store URL: https://play.google.com/store/apps/details?id=com.mkpeople.tennisdiary
- Support Ticket Number: #00931584
The SDK integration and all test ads are working perfectly, and the app is fully live for production on the store. The only blocker right now is the account approval itself.
Could you please help check the status or forward this to the review team?
Thank you for your assistance.