Something went wrong installing Unity...

Getting Started
1

Hey folks,

I did a search online, watched a few yourtube videos, and searched these forums as best I could. I am unable to install Unity 2020.2.0f1. Every time I try I get an error that says “Installation Failed, Something went wrong installing Unity 2020.2.0f1”

  • I have tried other versions with the same error.
  • I have uninstalled and reinstalled the hub
  • I have 75GB of disk space (in fact that’s the least of all my drives, they all have lots)
  • I can uninstall version just fine using the hub
  • I can manually add versions I’ve installed manually just fine
  • I can dig into the temp location that the hub downloads to and manually double click the install and it will install!
  • I have tried to run the hub as an admin
  • I reset the path where installs would go (C:\Program Files\Unity\Hub\Editor)
  • I logged out and tried it
  • I logged back in and tried it
  • I disconnected my personal license and tried it
  • I reconnected my personal license and tried it
  • I have tried to select NO modules
  • I have tried to select only the documentation module
  • I have tried to select the documentation and Windows Build Support (IL2CPP)

But for some reason I cannot get the hub to install new versions. I do have 2020.1.17f1 installed as well as 2019.4.16f1, so it did work at one point.

Does anyone have any other ideas on what I can try next?

10 Likes
Getting "Enter Safe Mode?" dialogue on 2D project creation (Linux Mint)
2

Same issue, I really want to try out the new features. Hope somebody can help soon.

1 Like
3

Same issue, thanks for saving me the time by posting.

4

i have same problem

5

i have same problem

6

Same issue with version 2020.2.2.f1 on Mac OS

7

Just download and install manually.

5 Likes
8

thanks

9

@Ryiah its not installing when i double click it nothing happen even after running it as administrator
and its not installing from unity hub too its saying no a unity editor

1 Like
10

how is this issue not fixed yet? Its almost as if they actually want people to migrate to another engine

3 Likes
11

Got same problem. I wont install it manually since I need the sdk package included to my editor. Also the add button is not there when I manually download the editor.

6920954--811904--drgrsg.PNG

12

I have same issue with Unity 2020.3.0f1 with Unity Hub 2.4.3 on Mac. Downloading stoped at 99% percent.
Regarding to the offline downloading, I installed the version 2020.2.2f1 and it appears on Unity Hub, but however I can’t add modules through Unity Hub, again I have to download and install components separately.
And since this appears frequently means Unity don’t give a sh*t about it.

1 Like
13

When download components separately and install them, UnitySetup-Android-Support-for-Editor doesn’t add SDK, NDK, and JDK.

4 Likes
14

Same issue, thanks for saving my time.

6957341--819164--Capture.PNG
6957341--819164--Capture.PNG962×589 25.8 KB

3 Likes
15
16

the same problem happen to me with 2021!

Is there a solution around ?
What is the cause of the problem?

I’ve tried to download it manually but it get Network Error

17

Here is the log i’ve got from the Hub logs

{
    "moduleName":"DownloadManager",
    "level":"warn",
    "message":"[ 'Could not download from https://download.unity3d.com/download_unity/61a549675243/Windows64EditorInstaller/UnitySetup64-2021.1.0f1.exe to C:\\\\Users\\\\Korigoth\\\\AppData\\\\Local\\\\Temp\\\\unityhub-67c61c40-8e95-11eb-b277-a7e1a29c1694\\\\UnitySetup64-2021.1.0f1.exe Error: 1791802936:error:1e000065:Cipher functions:OPENSSL_internal:BAD_DECRYPT:../../third_party/boringssl/src/crypto/fipsmodule/cipher/e_aes.c:1040:\\n1791802936:error:1000008b:SSL routines:OPENSSL_internal:smile:ECRYPTION_FAILED_OR_BAD_RECORD_MAC:../../third_party/boringssl/src/ssl/tls_record.cc:298:\\n Error: 1791802936:error:1e000065:Cipher functions:OPENSSL_internal:BAD_DECRYPT:../../third_party/boringssl/src/crypto/fipsmodule/cipher/e_aes.c:1040:\\n1791802936:error:1000008b:SSL routines:OPENSSL_internal:smile:ECRYPTION_FAILED_OR_BAD_RECORD_MAC:../../third_party/boringssl/src/ssl/tls_record.cc:298:\\n' ]",
    "timestamp":"2021-03-27T00:43:18.438Z"
}
18

Same issue here, also if I try to open “UnitySetup64-2020.3.2f1.exe” from the temp folder at “C:\Users\UserName\AppData\Local\Temp\unityhub-e55e9f00-9337-11eb-8f9e-492a199cfe4e” I get this error.

6998984--827009--unity_2020_error.png

19

The only way I managed to install Unity 2020LTS through UnityHub was to FIRST install Unity 2019LTS with Visual Studio and then I could install Unity 2020LTS.

Before this I also reinstalled Windows10 so everything was freshly installed.

20

I had the sabe issue, it was solved by activating the license in the ->Preferences->License Management. Even using the free version, is required to activate the license or it will fail the installation.

However, I am aware the same error can occurs if there is no enough space.

1 Like