Hello!
I just downloaded Unity Hub and the Unity Editor. I made a new Unity account today to start learning game development with Unity.
However, on a fresh install (~30 minutes ago), I cannot use Unity / make a new project because it says I don’t have any licenses. When I try to add the personal free license, it never works. What is going on?
Please help! I’m on Mac OS X Big Sur 11.5.2.
Thank you!
Update: video of bug here:
https://vimeo.com/593407025
try downloading the unity hub 2 maybe this beta versions have issues. then log in and add the license
dorusoftware was right. I have the problem same problem with u, and when i downloaded it i still have a license. Idk what’s wrong with the beta >:[
can u gimme the link of unity hub 2
maybe you can find it here.
i was using the beta and i switched to unity 2 and i was still getting the same problem. Specifically ‘Failed to reach Unity licence server’ and ‘Machine identification is invalid for current licence’. I’ve tried all the solutions on the forums but still nothing.
it happens to me to
Have anyone solved the problem?
no
I have the same problem, I’m on Windows
I didn’t realise that “Beta” meant completely untested.
The UI does not allow selection of “Get a free personal license”
Has anyone tried uninstalling, because i’m thinking about seeing if that’ll work
I’m also unable to get a personal license for my account on a new computer (macOS Monterey) and keep getting the error “there was a problem activating a new personal license”. The Hub log file says "Machine identification is invalid for current licence. I am still able to return and reactivate my Unity license on the old computer.
I installed Unity Hub 3.0 beta v6
I also tried an older version of Unity Hub
I have returned the license on the old computer. I have tried most if not all solutions suggested on the Unity forums and Unity Support site.
I asked Unity support for help but didn’t get an answer yet.
What else can I do? Did anyone find a solution yet?
Hey, I think I managed to get it to work by navigating with the keyboard pressing tab, then space on the button.
It only worked after waiting a few seconds.
I am on linux so we only have the Beta version, no production version.
Try this: Unity Hub v2.0.0 Release .
This download in this link worked for me
Thanks, it’s work
Are you working on a mac or windows?
Having the same issue with not being able to get a license in Hub 3.0.0. I’m on a Mac running OS 10.15.7 and using the link above downloads the Unity Hub 3.0.0 installer for some reason. Not the Hub 2.0 installer like the website suggests. Maybe I’m doing something wrong.
I used the link above (at the top). I uninstalled Unity Hub first, then ran the installer. It reinstalled UnityHub 3.0 and now everything works, so try that.
This was on Windows 10.
not work…download version 3.0…
