"There was a problem activating a new personal license. Make sure you are logged in, and have intern

Unity Hub
1

Hi there. New to Unity and trying to install Personal on a Mac. When I try to activate a personal license I get this error:

“There was a problem activating a new personal license. Make sure you are logged in, and have internet connection.”

There’s a Try Again option, but it just repeats the same. I’m logged in and online. If I try manual activation I get another issue altogether. I’m able to download the license request and generate the license file, but when I try to activate I see:

“Unable to save license”

Not sure what’s going on here. Can anyone help? Thanks.

2

Same issue. I have one license on my PC which works and I just wanted to install one on my MAC to compile for iOS (With same Unity account).
So far I haven’t found any solution online. One person with the same problem wasn’t able to fix it and simply concluded to not use Unity.

3

Same here. I have a windows VM with the same account and it works; just obnoxious to have to use that. I have to believe the Mac version works

4

Same. I have problem with Unity Hub 3.0 beta v4. But if I downgrade version to 2.4.5, I can get the license

5

Thank you so much! That actually did it for me. I tried manual activation and changing network adapters (as suggested by Unity support in some forum) but nothing worked.

6

Thanks for this workaround! I downgraded to version 2.4.5 by changing the channel to Production in the Unity Hub settings. You will then get a notification that version 2.4.5 is ready to be installed. After, installing and relaunching 2.4.5 I was able to activate the license.

7

Actually, I had to return my personal license and reactivate it in Unity Hub 2.4.5 because Unity 2020.3 was failing to launch even with Unity Hub 2.4.5. I hadn’t used Unity in a while so there seems to have been a glitch with the old license I had.

8

LIFESAVER!

Thanks! that worked for me as well

9

Hi there. New to Unity and trying to install Personal on a Mac. When I try to activate a personal license I get this error:

“There was a problem activating a new personal license. Make sure you are logged in, and have internet connection.”

There’s a Try Again option, but it just repeats the same.

10

Same problem here

11

Bende aynı sorunu yaşıyorum bilen birisi varsa yardımcı olabilir mi?

12

Bende aynı sorun. Sorunu çözebildiysen beni
de buradan bilgilendirebilir misin?

13

how to download the unity hub past version?

14

Same issue here. Anybody know how to fix it?

15

Same issue occurring here

16

I had the same issue, suddendly appeared this error.
The solution is very simple:
Go to Unity Hub → click on you profile (upper-left corner) → Sign out → Sign in again

If still doesn’t work, return the license, perform steps above and get a new license.

I solved in this way.
I hope that helps you as well.

17

same:(

18

same:( im getting this 2 error like you
when i use manual it says
“Unable To Save”
And Like You The First One:(

19

I tryed with both hubs. 2.5 and 3.0 beta: I can’t get a license. The Editor simply doesn’t run. Hub says there’s no license. I tryed manual activation, got the file but no luck…

SOLUTION:
I gave full permissions to my user at security tab of folder properties window and unticked “read only” attribute. I did it with 2 folders:

  1. Where unity was installed
  2. C:\ProgramData\Unity (it is a hidden folder).

You must have administrator’s rights to do that.

20

Just downgrade to Unity Hub 2.4.5.