"There was a problem activating a new personal license. Make sure you are logged in, and have intern

Unity Engine
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1

Hi there. New to Unity and trying to install Personal on a Mac. When I try to activate a personal license I get this error:

“There was a problem activating a new personal license. Make sure you are logged in, and have internet connection.”

There’s a Try Again option, but it just repeats the same. I’m logged in and online. If I try manual activation I get another issue altogether. I’m able to download the license request and generate the license file, but when I try to activate I see:

“Unable to save license”

Not sure what’s going on here. Can anyone help? Thanks.

14 Likes
2

Same issue. I have one license on my PC which works and I just wanted to install one on my MAC to compile for iOS (With same Unity account).
So far I haven’t found any solution online. One person with the same problem wasn’t able to fix it and simply concluded to not use Unity.

3

Same here. I have a windows VM with the same account and it works; just obnoxious to have to use that. I have to believe the Mac version works

4

Same. I have problem with Unity Hub 3.0 beta v4. But if I downgrade version to 2.4.5, I can get the license

5 Likes
5

Thank you so much! That actually did it for me. I tried manual activation and changing network adapters (as suggested by Unity support in some forum) but nothing worked.

1 Like
6

Thanks for this workaround! I downgraded to version 2.4.5 by changing the channel to Production in the Unity Hub settings. You will then get a notification that version 2.4.5 is ready to be installed. After, installing and relaunching 2.4.5 I was able to activate the license.

2 Likes
7

Actually, I had to return my personal license and reactivate it in Unity Hub 2.4.5 because Unity 2020.3 was failing to launch even with Unity Hub 2.4.5. I hadn’t used Unity in a while so there seems to have been a glitch with the old license I had.

8

LIFESAVER!

Thanks! that worked for me as well

9

Hi there. New to Unity and trying to install Personal on a Mac. When I try to activate a personal license I get this error:

“There was a problem activating a new personal license. Make sure you are logged in, and have internet connection.”

There’s a Try Again option, but it just repeats the same.

10

Same problem here

11

Bende aynı sorunu yaşıyorum bilen birisi varsa yardımcı olabilir mi?

1 Like
12

Bende aynı sorun. Sorunu çözebildiysen beni
de buradan bilgilendirebilir misin?

13

how to download the unity hub past version?

3 Likes
14

Same issue here. Anybody know how to fix it?

15

Same issue occurring here

16

I had the same issue, suddendly appeared this error.
The solution is very simple:
Go to Unity Hub → click on you profile (upper-left corner) → Sign out → Sign in again

If still doesn’t work, return the license, perform steps above and get a new license.

I solved in this way.
I hope that helps you as well.

2 Likes
17

same:(

18

same:( im getting this 2 error like you
when i use manual it says
“Unable To Save”
And Like You The First One:(

19

I tryed with both hubs. 2.5 and 3.0 beta: I can’t get a license. The Editor simply doesn’t run. Hub says there’s no license. I tryed manual activation, got the file but no luck…

SOLUTION:
I gave full permissions to my user at security tab of folder properties window and unticked “read only” attribute. I did it with 2 folders:

  1. Where unity was installed
  2. C:\ProgramData\Unity (it is a hidden folder).

You must have administrator’s rights to do that.

4 Likes
20

Just downgrade to Unity Hub 2.4.5.