Unity Hub will not let me log in to my account on my work network (740100)

In our environment, we found the issue was related to encryption/decryption rules within our firewall. Because the traffic wasn’t passing or getting far enough along we did not see all the necessary URLs to apply to our rule. Once we excluded or allowed all based on specific IP did we capture the necessary URLs In our case, we did not include (as mentioned above) when we thought we had the *.unity3d.com - once added to our rule within the firewall - logins were immediate. Hope this helps someone else.

ok i’m having a hard time. Every time I download it tells me no this password is incorrect but i know i’m putting the right password. is there any way that you could help me.+ HOW DO YOU CREATE A GAME?

HELP. i don’t know how to make a game

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Hello, I can help you. So first you go to settings > general > Unity Editor Folders. Then select the folder that contains all the version of unity. Mainly it is in the program files > Unity and select it. Once you select it, log - in into the unity website. Then login into unity hub and there ya go. Enjoy. Also, if you think that this is helpful. Check out my channel - https://www.youtube.com/channel/UCEHp4w8fTDoOcRUwG8qTypQ. I would really appreciate it.

I found a solution that works for me.
I don’t usually post, but this was a nasty problem, it still exists, and I saw no clear answer posted.

Create a text file on your desktop, for example: UnityHub.cmd
It should contain:

@ off
set HTTP_PROXY=HTTP://yourproxy:yourproxyport
set HTTPS_PROXY=HTTP://yourproxy:yourproxyport
start “” “C:\Program Files\Unity Hub\Unity Hub.exe”

Save the file and use it to launch UnityHub. (Make sure no instance of the Hub is running first or it will just open that instance and not work.)

Now you should be able to log in through the Hub.

Note: You will have had to set up your certificates as well!!
See: Unity - Manual: Solving network issues
Scroll down to the section on “Custom certificate authority”.

The same page does explain the above, but it is clear as mud.

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Help! I keep getting this problem

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my unity version was auto-instaled, and it broke. now every time i try to sign in, nothing happens. i need unity 2.4.3 to convert my old projects, and continue to work on them. please help this is getting out of hand

also same issue happens as the guy above mef

Thank you so much! This really worked for me!

Hi,
Please refer this. Hope this works for you.

7863640–998680–UnityLaunch.txt (250 Bytes)

sorry but the download is blocked. google wont let me open it, and i also don’t trust it. if there is any other way, please let me know. I’ve tried everything, and at this point, I’m ready to quit unity altogether.
its called unity, but this app has probably been one of the most broken and incompatible/unusable game engines ive ever used.
if i cant even get past the hubs sign in screen, then i dont wanna try to imagine what its like in the studio.
if nobody can help me, then this is my last post as a member of the unity community.

HI @DogeFactor ,
There is no harm in this. Its the same method unity has suggested in its website. Unity - Manual: Network issues
The text file is completely safe. It is one of the most common methods to set a proxy for specific apps.
One more way of bypass this is

I found a fix for UnityHub 3.0.1 where if you click the sign in button and it doesnt do anything. First go to your start menu, then go to control panel, Default Programs, Web Browser, change Default Program to Google Chrome. (if you have Chrome). Afterwards, open UnityHub and click sign in again, and it should open up the browser to sign into the hub.

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I finaly solved the problem. The problem is that when you click to “sign in”… Unity tries to open a browser, but he dont know which one to open edge? google?.

  1. Go to your favorite browser like “edge” or “chrome”
  2. got to settings and let the browser know that its your standart browser
    3 try to sign in at your installed unity hub
    sry for bad english. I hope this helps :slight_smile:

Same problem. Cannot login, and I use email address to log in, so no Google!
2018, no problem, 2019 no go.
My assistant is laughing. He prefers Unreal. Embarrassing for me (and Unity).
Notes: No firewall. Comcast Business provider, but at home. No business or virus protection firewalls. Nothing, not even windows firewall.

I had the same issue with Spark AR Studio and basically all softwares that requires in browser login.
It’s more a security issue from your company security policy than a Unity thing .

It ended up working by restarting my computer. Then launching Unity while the whole OS is loading, signing in as fast as possible. Yeah, weird but it worked in my case.

Unity Hub 3.1.2 seems to be using SSL certificate pinning for some hostnames to prevent decryption. Enterprise web proxy or firewall usually decrypt for inspection. For us, login starting working after we bypassed decryption of these hostnames:
core.cloud.unity3d.com (initial login post-installation)
api.unity.com (every login)
core.hub-proxy.unity3d.com (every login)
Once logged in for the first time, to download Unity Editor, we then had to also bypass decryption of:
download.unity3d.com (software downloads inside the app)
cloudmedia-docs.unity3d.com (documentation downloads inside the app)

I run unity hub in administiration mode and it worked

If I was on linux, at least I could force open that URL with the hub app in terminal. Maybe there is a way to do that on Win10 also.

Cuando le doy a iniciar sesión en Unity Hub se me abre una pestaña en mi navegador que sencillamente se queda en blanco, totalmente en blanco, sin dejarme iniciar sesión

They made me change the password, now I can’t log into Unity hub with the Unity Hub nor the Editor. I can log into the website… but when i try to log into the program it just gives a blank screen and stops.

Development has completely stopped… and we’re unable to continue at all. Can’t load anything from the unity store either since the editor wont log in.