Unity 2021.3.11f1, 1.0.4 ad/mediation package installed, Ads ‘off’ in services panel. Updating from Unity 2018 where I had unity ads 2.2.1 working just fine for years. This is a cross-platform game (win/osx/android/ios), getting this warning in the editor on all platforms. In the Unity dashboard …

Turned out this was happening because I’d installed the mediation package but not hit the ‘use mediation’ button in the web Unity Dashboard. Same as ad unit configuration not found for game id Would suggest this should/could be handled more usefully by Unity - give a warning that mediation installe…

Thanks, I will pass the message to the team to have a better warning/message.

i am unable to find that button and i have the same issue as you. Please can you explain me how to find the “use mediation” button

IIRC … https://dashboard.unity3d.com/ then select your project and look in the Monetization section.

I cannot find it [8652633--1164528--upload_2022-12-11_17-4-32.png]

[image] NextGENcode: I cannot find it same problem …have you found any solutions

I try to solve the same issue… Unity gets worst and worst, on latest version apparently I have to use the latest monetisation sdk, no proper documentation, package names have changed. Links pointing to irrelevant pages. why you release something if it’s not properly ready?

The mediation option can be found here: Monetization → Settings → Mediation Partner → Click the pencil edit icon. [8713326--1177731--upload_2023-1-7_17-0-5.png]

Using 2022.2.2f1. I enabled and set up mediation on the website. I can see the game ids on the dashboard but still get the warnings on the editor. I’ve tried to re-import the project but it didn’t work.

Well it’s the same here, On the mediation partner i should select Unity LevelPlay right? it’s not working though

Warning, failed to retrieve game id from Dashboard

Unity Services

Unity-Boon March 9, 2023, 9:33am 14

I think there are some misunderstood in your ticket earlier.

For a more detailed explanation, you can follow the thread below,

Topic		Replies	Views
Failed to retrieve game id from Dashboard Unity Services Unity-Mediation , Bug	9	2938	February 21, 2023
Unity Mediation Missing from Services menu. Questions & Answers legacy-topics	3	1233	March 4, 2023
Ads med not working in 2022.2 ? Unity Services Unity-Mediation , Question	1	1347	January 17, 2023
Unity dashboard won't let me see Ad Units page Unity Services Unity-Ads-and-User-Acquisition , Question	11	2082	September 18, 2023
Problems with mediation initialization in build Unity Services Unity-Mediation , Question	32	9238	October 6, 2023

Warning, failed to retrieve game id from Dashboard

Related topics